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How to query the phone bill balance and traffic of telecom mobile phones
1, SMS query. Using the short message function of mobile phone, send a short message with specified content to the service number of China Telecom for inquiry. For example, send "10 1" to 100 1 to inquire about the phone bill balance, and send "108" to 1000 1 to inquire about the package balance.
2. Telephone inquiry. Call China Telecom's customer service number 10000 or 1000 1 with your mobile phone, and follow the voice prompts, or turn to manual customer service to check the phone bill balance and traffic.
3, APP query. Download and use the official mobile phone APPlication of China Telecom (such as the telecom business hall app). After logging in to the account through this application, you can view information such as phone bill balance, traffic balance and bill.
4. Network query. Log in to the online business hall of China Telecom and access it through a computer or mobile browser. After logging into the account, you can view the account balance, phone bill, traffic usage and other detailed information.
5. Inquiries in the business hall. If you want to get more detailed account information, you can go directly to the local telecom business hall to inquire, and you need to carry valid documents to go through relevant procedures.
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