It's been 12 days since the little blue bike was refunded, but it still shows that the refund is in progress and the customer service phone can't get through. What should I do?

1. Call the consumer complaint hotline of Tianjin Municipal Government where Xiaolan Bicycle is registered directly. The customer service will record the account information and deposit amount, and will handle it as soon as possible. You will receive a refund after calling the government complaint hotline for one day.

2. The official Weibo 65438 of Xiaolan Bicycle issued an announcement on120, and provided various feedback channels and refund hotline. However, IT internal reference learned from the rights protection group related to Xiaolan Bicycle that WeChat Weibo has been unable to contact customer service for a refund since165438+1October 3rd. At present, there is only one way to get a refund through telephone customer service. ? Therefore, users who wish to get a refund should immediately dial1856678124/1856778276 to get a refund. When you can't get through, call several times until you get through.

3. If you keep calling too late, you can also send them short messages.