Zhao Liying won the rights protection case, how to protect her own rights?

I believe that many people will encounter their own rights and interests being infringed upon, but many people do not know how to safeguard their rights, which often leads to many bad ways of safeguarding their rights. For example, a big riot in a shopping mall, or a certain company, a certain government unit, etc., has had a great negative impact on social stability. So at this moment, it is very important for us to know the correct way to protect our rights. Take us buying things on Taobao as an example. When we buy something on Taobao and buy fake goods, what should we do? (Even though Taobao has put forward various product sales requirements for sellers who open stores, it is still difficult to keep out fake goods). If the goods we receive are indeed fake, how should we make a claim? First of all, keep the certificates. If the goods you buy are fakes, you must keep the relevant certificates, such as comparisons between genuine products, certificates from authoritative organizations and certificates from genuine sales stores, etc. These are all our Can be used as proof of purchase. The Taobao platform will generally handle compensation in accordance with Taobao rules, but this only supports refunds, returns and other processing methods. The Taobao platform cannot accept the refund-for-one compensation compensation that is supported by relevant laws. At this time, consumer associations or social organizations are needed to intervene and mediate complaints. The industrial and commercial department, in safeguarding consumer rights, is a part of civil disputes, so it should intervene in mediation and agree that compensation cannot be forced. However, it can conduct verification and administrative penalties on operators. As for the court, when a consumer files a lawsuit, the court will make a judgment for compensation in accordance with relevant laws, which is of a mandatory nature. Therefore, some products now have authenticity verification codes, so you can verify them after receiving the goods. And in order to avoid buying fake products, everyone should try to buy from the official flagship store. There are also many channels for rights protection, so if we buy fake goods, we must be brave enough to protect our rights and protect our rights from infringement.