Four routines teach you to make strange phone calls by hand.

In the "golden relationship course", we mentioned four ways to call strangers, as follows:

1. Intimacy: Win trust by mentioning people or companies familiar to each other;

2. State your purpose: explain the main purpose of your call;

3. Leave a hand: be prepared for compromise and make a second contact reasonably;

4. Ask questions: talk less and talk more.

Now share an example of me calling a stranger.

Calling a stranger can be divided into two situations: on and off:

1. Connected phones are divided into two objects: customers and people who want to meet and hook up in life.

For customers:

1) When I answer the phone at the front desk of the client company, I will say, "Hello, this is Elena from XXX company. Can you put me through to the person in charge of the international business department? "

Front desk: "What can I do for you?"

Me: "our company has newly developed XXX system, which is specially designed for XXX industry to develop XXX customers." Our system has been used by well-known companies in the industry, such as XXX company and XXX company. I notice that your company hasn't used it yet, so I'd like to introduce it to my colleague in charge of the international settlement department. Can you turn it for me?

At this point, some receptionists will say that it is inconvenient to transfer, so this article will not elaborate, saying that the reception desk helped to transfer.

Front desk: "OK. Please wait a moment, I'll transfer it to the department in charge of this business. "

Me: "by the way, what should I call my colleague who answers the phone?" What does she/he do? "

2) Whether the step 1) is transferred to the real department or I just call the person I am looking for, I will call the other party first: "Hello, Manager XXX!" Then repeat the purpose of introducing yourself and step 1).

Then, I said, "Our system has a free account for you to experience. You need to apply to send you relevant account information. Is it convenient to tell me your wechat? I will inform you after the application is successful. "

This case uses three routines: explaining the purpose, saving one hand, and asking questions.

For those who want to hook up/get to know each other in life: "Hello, Mr. Zhang! I'm Jiu Feng (if I don't face my customers now, I won't say my English name). Wen Chao Mei recommended you to me. " Or, "Hello, I'm Jiu Feng. I often see the dry goods you share in the group, which is so practical. "

I didn't get through the phone. No matter for the clients or the people I want to hook up with in my life, I will continue to call each other until I get through. I'm not inclined to use the SMS option. Because for strangers, the first step is to be able to talk easily. After making some simple judgments from each other's speech speed, we can have targeted chats and deepen each other's impression of me. For people who have already communicated by email, WeChat and telephone (still in the stranger stage, but with the step of contact), when the phone is disconnected, it is only useful to send a text message to explain their identity and purpose.

PS: The above is just my opinion, for reference only. You are welcome to make suggestions on this article.