Hey, I can't close my account. What happened? I can't get the verification code.

The reason is that it is judged as spam, and the mobile phone number or email address is incorrect.

1. Misjudged as spam: the verification code email or SMS is misjudged as spam or SMS. Check the spam folder or spam box to make sure the verification code is not put in it.

2. Check that the mobile phone number or email address is incorrect: check the mobile phone number or email address bound in the Hi Play account settings. If there is any mistake, please update it to the correct mobile phone number or email address.