What is the reporting hotline of China Electric Power?

Electricity supervision hotline for complaints and reports: 12398

Article 1: In order to standardize the handling of complaints and reports on the 12398 energy supervision hotline and protect relevant individuals and organizations from exercising their rights to complain and report, in accordance with relevant laws and administrative regulations Laws and regulations, and the formulation of these Measures.

Article 2 These Measures shall apply to the National Energy Administration’s dispatched offices in handling complaints and reports submitted to them by relevant individuals or organizations through the 12398 Energy Supervision Hotline (hereinafter referred to as the 12398 hotline).

95598 is the service hotline of the power system and is a type of call center. When you need to know about electricity bills, power outages, arrears reminders, fault repairs, reports and complaints, electricity bill deduction information, electricity promotion and other information, you can dial 95598 to subscribe to the free SMS reminder service.