Suning promised not to pay the compensation in time.

In my order, check the order details, there is delivery time-promised time, if it exceeds the promised time, you can apply for compensation. Suning's "delay compensation" in logistics distribution refers to the area where logistics can be delivered in Suning camp. If Suning courier fails to deliver according to the delivery time shown on the page, consumers can get "no compensation".

If the user modifies the order, the complaint and compensation can be calculated according to the rescheduled estimated delivery time. Not only that, but compared with most after-sales processes that make consumers headache, Suning's "delay compensation" payment process is simple and efficient.

In this service, Suning Logistics allows the background to automatically judge whether there is a delay through the signing time, without the user's cumbersome application process. As promised, the whole process will be monitored and the compensation will be automatically collected.

The extended materials are in the area where Suning's self-operated logistics can be delivered. If Suning Express fails to deliver according to the delivery time shown on the page, consumers can get "no compensation". If the user modifies the order, the appeal and compensation will be calculated according to the rescheduled estimated delivery time.

In addition, in this service, the back office of Suning Logistics can automatically judge whether there is a delay through the signing time, and automatically receive compensation without the user's application process.

It is worth mentioning that not long ago, Suning.cn fully implemented the service promise of "on-time delivery" to meet the personalized needs of users, which can be delivered according to the delivery time displayed on the page or the time agreed by users.