Job responsibilities of waiters

Job Responsibilities of Waiters (General 14)

In the era of continuous progress, job responsibilities are used more and more frequently. Job responsibilities can clarify what everyone's job responsibilities are, what kind of work they should undertake, what kind of responsibilities they should undertake, how to do better, what they should not do, and so on. There are many points for attention in formulating job responsibilities. Are you sure you can write it? The following is the job responsibilities of the waiter I collected for you for your reference, hoping to help friends in need.

Job responsibilities of waiters 1 1. Empty soup bowls or other items not used for dining should be taken away in time to ensure the cleanliness of the countertop, and the banquet hall should take the initiative to send fruit bowls to the guests.

2. When checking out, the guest should count the money in person and tell the guest. If the bill is confirmed, the guest can sign it and thank him. If the guest has a tendency to leave, take the initiative to pull the chair for the guest in time and ask if it is necessary to pack.

3. Strengthen the implementation of sending Fujian consciousness. After leaving the hotel, guests should quickly return to their jobs and tell the kitchen department whether to stand before closing the table. They should handle it carefully when closing the table.

4. When closing the stage, you should close the stage according to the procedure of closing the stage, arrange the sanitation of your own area or set up the stage in time to meet the guests in time.

5. Before coming off work, check whether the lights, doors and windows in the work area are closed and whether the power supply is cut off to ensure safety. Ask the leader before coming off work.

6. When the table is full, no one can stare at the empty post, and guests are forbidden to call out or fall down. No matter when you are busy, you should receive the next batch of guests with a normal attitude according to the standard quality.

7. Establish a good colleague relationship between employees, help each other regardless of personal gains and losses, and abide by all the rules and regulations of our store.

8. Take an active part in training, constantly improve service skills, professional quality and ability, form a good atmosphere of learning, helping and catching up, and be familiar with other departments to answer guests.

Job responsibilities of waiters 2 1. Dress according to company regulations and keep personal cleanliness. Gfd meets the requirements of the company, always smiles in customer service and obeys the work arrangement of superiors.

2. Cooperate with other personnel and be responsible for the cleaning and maintenance of all parts of the teahouse, tableware and entertainment facilities.

3. Be responsible for serving and receiving guests, be familiar with the production methods, taste characteristics and approximate production time of tea and drinks, and understand the relevant cultural background; Can skillfully introduce tea culture knowledge to guests.

4, do a good job in the teahouse environmental sanitation, according to the standard to wipe the tableware and service utensils, and do a good job in self-inspection.

5. Arrange the guests to the corresponding seats in time, and don't neglect the guests; According to the requirements of customers, if there are special circumstances, please ask the guests for instructions and make appropriate sales promotion.

6, take the initiative to swim, understand the needs of the guests, control the service frequency according to the actual situation, so as to satisfy the guests.

7. Prepare the bills for the guests in advance, check them clearly, and sing and buy them to ensure accuracy.

8. After the guests leave, immediately clean up the table, do a good job of turning over the table, and prepare to receive the next batch of guests.

9, take the initiative to communicate with the guests, consult the guests, and report to the superior in time.

10, after the restaurant closes, do a good job of finishing the various parts.

Job responsibilities of waiters 3 1. Provide guests with food, drinks, wake-up calls and other services, memorize the characteristics of guests, and be responsible for the custody and storage of guests' belongings.

2. Take good care of the company's property, practice strict economy, and complete all matters assigned by superiors with good quality and quantity.

3, cooperate with the foreman and use the room, fill in all kinds of documents accurately and normatively.

4. Keep in mind the layout of passages and fire-fighting facilities in the area, have the knowledge and ability to use them correctly, strengthen the awareness of fire prevention and theft prevention, and make handover records carefully.

5, listen carefully to the opinions of the guests, and the information and opinions of the guests timely feedback to the superior.

6. Actively participate in training, constantly improve service skills, always keep the instrument clean and tidy, correctly use service honorifics, constantly shape themselves and establish corporate image.

Job responsibilities of waiters 4 1. Go to work according to the paragraph arranged by the floor supervisor, and the work activities at work should not exceed this area.

2. Be fully responsible for the service and guest room management in this area, including guest room hygiene and public area hygiene, guest service, guest room maintenance and emergencies. , and understand the actual status of all rooms in the area.

3. Ensure the safety and quiet of the floor, pay attention to all guests with abnormal behavior who need service or special care, provide necessary help in time, and make all records and shift changes.

4. Be responsible for the check-out inspection in the area, report the inspection to the cashier at the front desk in time, and report everything except the ok room to the office.

5, found in the guest room legacy items (rooms), regardless of the size of the value, should write down the room number, guest name, date, sent to the housekeeping department for registration.

6, report to the foreman on duty within the jurisdiction of the maintenance projects and health can not meet the requirements and can not complete their own matters.

7, with the spirit of hard work, can quickly and efficiently complete the tasks assigned by the boss, do not waste resources in the work.

8. Strictly file the rules and regulations of the hotel, obey the management of the boss, reflect the problems that you can't solve in time, and don't make your own decisions.

9, master the guest room cleaning workflow and service procedures, work quickly, with good work efficiency, serious and responsible for their own work.

Job responsibilities of waiters 5 1. Love and respect their jobs, and consciously abide by the shop rules.

2. Dress neatly before taking up the post, be warm and polite, obey the leadership, unite with colleagues and have a strong sense of responsibility.

3. Responsible for cleaning, maintaining and repairing the equipment, furniture and articles in the designated room. Control any situation in the guest room.

4, responsible for the floor public * * * area of health cleaning and maintenance work, to ensure that the floor items neatly.

5, responsible for the management of floor quota items, strictly control the consumption of guest supplies, to do a good job of waste recycling.

6, responsible for check-out rounds, counting the guest borrowing supplies and small commodity consumption, timely notify the room center, so as to avoid guests leaving the store and running accounts.

7. Responsible for the collection and replacement of dirty linen and the folding and sorting of new linen.

8, responsible for checking the guest laundry room, small items back, timely supplement all kinds of items needed in the room.

9. Be responsible for reminding guests to carry valuables with them, regularly check patrols, and report any abnormal situation in time.

10, responsible for listening to the opinions of the guests carefully and feeding back the information and opinions of the guests to the department head in time.

1 1. After a day's work, clean the workshop, clean electrical appliances, vacuum cleaners, dispose of garbage, and replenish necessary items to prepare for tomorrow's work.

12, make a good record of the handover, and hand in the floor card to the housekeeping department during the handover.

13, take an active part in training, constantly improve service skills and service level, always keep the instrument clean and tidy, correctly use service honorifics, constantly shape themselves and establish corporate image.

14. While completing the work, complete other tasks assigned by the superior leaders.

Job responsibilities of waiters 6 1. Pay attention to all the conditions of guests and restaurants at any time during dining, so as to achieve better cooperative service and satisfy guests with convenient and high-quality service.

2. Be sure to use a tray when operating to avoid spilling tea and vegetable juice. You should arrive at the service meal with a voice to avoid conflict with the guests. If you make a mistake at work, you should apologize to the guests immediately.

3. Deal with problems in the work in time, and report to the superior in time if you can't solve them yourself.

If guests eat food directly with their hands, they should wash their hands in advance. The water temperature should be about 20 degrees to 30 degrees, and the bone dish garbage should not exceed one third. If there are two or more cigarette butts in the ashtray, they should be replaced immediately. Be sure to wear three incense towels when eating, and the incense towels must be clean and tidy.

5. When guests have a meal, they should pour wine and tea for the guests in time, and clean the countertop in time to ensure that the countertop is clean and tidy.

6. If the guest's food is not served for a long time, take the initiative to urge the guest. If the food has been served, ask the guests if they want to add it. Dishes or staple foods should be actively promoted and introduced, and guests should pay the bill in time, but don't rush the guests to pay the bill. When you check out the bill yourself, you should check the bill first to avoid mistakes in the documents.

7. Enjoy the same perfect service after dinner, and replenish the last polite dish and towel in time.

Job responsibilities of waiter 7 1. Clean up gfd, put on light makeup, arrive on time, don't be late, leave early, obey the leadership and command of the restaurant foreman, and finish the task seriously and quickly.

2. Know the number and time of dining before going to work, know whether the guests have other special requirements, and provide personalized service.

3. Before the formal dinner, according to the arrangement of the foreman, carefully clean the tables, chairs and dining room, lay the dining room, and prepare all kinds of supplies to ensure normal business use.

4. Stand at the appointed time, smile naturally on your face, and greet the guests with full spirit.

5. When the guests arrive, arrange the guests to sit in time, increase or decrease the seats according to the number of people, take the initiative to pull the chair (put the clothes first), and introduce the characteristics and business nature of our store.

6, service restaurant, please thank you at the beginning of the word, always use polite language and smile, ask for tea, pour tea, send towels to the guests in time, introduce the way to order, consult the guests' drinks and quote the price.

7. When delivering food, communicate with the guests, ask and answer questions, answer the guests politely if you don't understand, ask before answering if necessary, and beware of arrogance, impatience, impatience and trouble.

Job responsibilities of waiters 8 1. Conscientiously implement the intention of the manager of the food and beverage department, and actively implement the tasks and daily operations of each period.

2. Have the spirit of making more contributions to the hotel, constantly improve management and strive for perfection in business.

3. Formulate the service standard and workflow of this restaurant.

4. Conduct regular business training for subordinate employees, continuously improve their professional quality and service skills, and master their ideological trends.

5. Be hospitable, modest and prudent, properly handle guest complaints, continuously improve service quality, strengthen on-site supervision, adhere to front-line command during business hours, and find and correct problems in service in time. Establish a good relationship with guests and convey their opinions on food to the chef to improve the work.

6. Strict management of equipment, materials and appliances. To ensure that the accounts are consistent with the facts and maintain the prescribed intact rate.

7. Pay special attention to the cleanliness of tableware and utensils, and keep the restaurant clean.

8. Do a good job in supporting the restaurant and fire prevention.

9, completes the work log, completes the shift work, completes the work plan and work summary.

Job Responsibilities of Waiter 9 Job Description:

1, according to the arrangement of the foreman, carefully clean the tables and chairs, canteen, prepare all kinds of supplies, and ensure normal business use;

2. Receive customers with initiative, enthusiasm, courtesy, patience and consideration, so that customers feel at home;

3. Use polite language to provide the best service for the guests;

4. Be good at introducing and promoting the drinks and specialties of this restaurant to customers;

5. Cooperate with the foreman, obey the leader above the foreman, unite and be good at helping colleagues;

6, actively participate in training, and constantly improve service skills.

Qualifications:

1, age 18-30 years old, healthy, female height 1.58m or above, male height 1.70 or above, able to bear hardships;

2, good conduct, can bear hardships and stand hard work, junior high school education or above.

Job responsibilities of waiters 10 Job responsibilities of restaurant waiters

1, work under the leadership of the restaurant manager, make a good table reservation, zero reception service, and keep clean.

2. Make preparations before meals, check whether the canteen equipment and tableware are in good condition, and equip with utensils according to the requirements of specification, layout and beautifying the environment.

3, keep the restaurant clean, do not mosquitoes, flies, dust, debris, no smell, make tableware cookware clean.

4. Be polite. Greet, send and serve with a smile, and patiently answer questions raised by diners.

Pay attention to personal appearance, keep clothes neat, comb your hair, stand up straight and smile.

6, strictly implement the service specification and operating procedures, grasp the timing of serving. Serve in turn according to the types of dishes. It is necessary to accurately and clearly quote the name of the dish, introduce the characteristics of the meal actively, and master the speed of serving.

7. After the guests have finished eating, they will issue a "meal list" in time to collect the meal fee. The accounting unit should take the initiative to ask the relevant personnel to sign, so as to avoid mistakes or "running orders".

8. After the guests leave, count the tableware items in time, scrub them clean and keep them clean. If the guest's belongings are found, they should be handed over to the restaurant supervisor (manager) or the service desk and handed over to the guest as soon as possible.

9. Constantly summarize and improve the service work, and constantly improve the service work by asking questions and opinions to the dining guests.

10, complete other tasks assigned by leaders.

Qualifications of restaurant waiters

1, education and training requirements: junior high school education or above, with store training and business skills training.

2. Work experience: passed the probation period of 1-3 months and passed the examination.

3. Natural conditions: healthy age is between 18-30, dignified appearance, gentle personality and moderate height.

4. Knowledge requirements: understand the service process of the restaurant, understand the basic knowledge of various dishes in this restaurant, and master the basic service operation skills.

5, ability requirements: can independently complete the restaurant service operation procedures, agile, accurate, natural, good at understanding the psychology of guests, language in place, to meet the requirements of guests.

6. Basic quality requirements: Abide by the employee handbook, have a customer-oriented professional ethics, be polite to people, be gentle in language, have self-respect and self-love, and have an excellent character of changing money.

7, foreign language requirements: can communicate with guests in English.

Job responsibilities of restaurant waiters

1, call the roll on duty on time, report to the leader when leaving the post, and sign in at the exact time.

2, according to the working procedures and standards to do all the pre-meal preparations, set the table with a tray, tableware requirements without damage, spare tableware to be sufficient, put clean and beautiful.

3. Understand the estimated dishes and special recommended dishes of the day, and know their prices, taste characteristics, preparation methods, nutritional values, etc. In order to do a good job in marketing in time.

4. Greet the guests, greet every guest within three meters of you with a smile, help the guests pull the chair and give up their seats.

5. After dinner, provide quality service to the guests according to service procedures and standards. Ordering, serving, serving, wine service, table tour, checkout and seeing off guests.

6, always pay attention to the needs of the guests, quick response, take the initiative to light a cigarette for the guests, change tableware, ashtray, add drinks, tea, can serve before the guests signal.

7. Pay special attention to VIP guests, the elderly, the sick and the disabled, and provide services according to their corresponding standards.

8. Try to help the guests solve all kinds of problems during the meal, and feed back the guests' problems and complaints to the supervisor in time when necessary to seek solutions.

9. Finish the finishing work after work.

Job responsibilities of waiters 1 1 1 Organize gfd, arrive on time, not be late, leave early, absolutely obey the leader and command of the foreman, and finish the task seriously and quickly.

2 according to the specifications and standards, decorate the dining room and dining table, and make all the preparations before meals;

3 ensure that the tableware and utensils used are disinfected, clean, hygienic, bright and seamless, and the tablecloth is free of stains;

4 according to the service procedure, welcome guests to sit down;

When eating, always patrol the dining table, change the tableware in time and respond to the guests' requirements.

6. The service desk staff should register and transmit the guest list, and timely and accurately convey all notices; Responsible for the management, receiving, dispatching and inventory of beverage warehouse.

7. The delivery staff accurately and timely delivered the dishes prepared by the kitchen to each table, so as to draw a clear line.

The food delivery staff communicates with the counter attendant in time, and feeds back the guests' meal speed and related information to the chef in time, so that the chef can master the serving time and ensure the food quality.

The food delivery staff strictly controls the quality of the dishes, and refuses to deliver the dishes that do not meet the quality standards.

10 The vegetable distributor is responsible for receiving, sending and transporting all kinds of linen, and cleaning the linen warehouse.

1 1 All personnel shall clean up after meals.

12 Complete other tasks assigned by superior leaders.

Job responsibilities of waiters 12 1. Familiar with the work content and process of karaoke bars.

2, with good music quality and cultivation, skilled and standardized movements, can meet the needs of guests for song ordering and sound control.

3. Be able to use accurate and standardized language to greet, greet and operate, and insist on standing service and smiling service.

4. Proficient in voice control technology, good at mobilizing and mastering guests' emotions, with rich practical experience and equipment operation skills.

5. Be responsible for the sanitation and cleaning of karaoke bars.

6, responsible for checking whether the audio facilities are in normal use, if there is any problem, timely maintenance.

7. Be responsible for improving the timeliness and accuracy of song ordering service for customers, and arranging the supply of drinks, pours and snacks required by customers.

1. Go to work on time, dress neatly and keep a good gfd.

2. Attend the daily meeting on time and obey the work arrangement of DJ manager.

3. Make preparations before business and do a good job in training polite expressions.

4. Be responsible for checking whether the lighting, audio, microphone, power amplifier and other equipment in this hall are in good condition, and notify the engineering department for maintenance immediately if there is any damage.

5. Work closely with the lobby attendant, supervise each other, and provide quality service for the guests.

6. Communicate well with the guests, increase the number of regular customers, and strive to overfulfil the monthly booking task index.

7. Seriously participate in the training courses of this department, improve their professional level, and constantly improve their service quality.

8. Completely obey the work assignment of superiors at work, so as to "obey first, then complain".

Job responsibilities of waiters 13 1. Be familiar with the order of the day, pay attention to record the special activities of the guests (such as birthday celebrations), and report to the supervisor in time.

2. Take care of the clothes for the guests and ask if there are any valuables. Valuables remind guests to take care of themselves.

Welcome the guests and guide them to the reserved table or the table that the guests are satisfied with.

4. When the room is full, arrange the guests who arrive after arrival, so that the guests are willing to wait for each other.

5, always pay attention to listen to the opinions of the guests, timely reflect to the superior.

6, always pay attention to all kinds of problems in the reception work, timely reflect to the superior and assist in handling.

7, master and use polite language, responsible for answering the phone, guests should ask for basic information when ordering food by phone.

8. Introduce all kinds of dishes, drinks and specialties in the restaurant to attract guests to eat in the restaurant.

Job responsibilities of waiters 14 1. Responsible for the overall management of hot pot restaurant, including the front hall and the back kitchen;

2. After the formal dinner, supervise the waiter to do a good job of service and attend the service work in person;

3. Track the checklist in time and correct the unqualified places;

4. Keep abreast of the speed and situation of serving on the dining table and urge the dishes in time;

5. Organize the waiter to clean the dining table in time after the meal, arrange the dining room tables and chairs, and keep the dining room clean and tidy with a good environment;

6. Formulate relevant restaurant management system, and supervise the waiters to seriously implement the rules and regulations of the restaurant;

7. Responsible for customer maintenance, properly handle customer complaints, and improve customer satisfaction and experience;

8. Ensure the freshness of dishes, improve service and develop new dishes;

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