One Improvement and Three Services of Feidong County People's Government

Township Party committees, township people's governments and local units:

In order to conscientiously implement the relevant provisions of the central, provincial and municipal governments on improving work style and keeping close contact with the masses and building a service-oriented grassroots party organization, the county party committee and county government decided to carry out the activities of "one improvement and three services" (improving work style to serve the masses, improving work style to serve the grassroots and improving work style to serve enterprises) throughout the county. The "Several Provisions" on carrying out the activities of "Raising Senior Three Services" are hereby printed and distributed to you, please conscientiously implement them according to the actual situation.

All departments should conscientiously study and implement the "Eight Provisions of the 18th the Political Bureau of the Central Committee on Improving Work Style and Keeping Close Contact with the Masses" and its detailed rules for implementation, the "Thirty Provisions" of the provincial party committee and government and the "Ten Provisions" of the municipal party committee and government, and conscientiously implement the deployment requirements at all levels in combination with the upcoming party's mass line education and practice activities that take people's pragmatism and honesty as the main content. Leading cadres at all levels in party member should set an example. All localities and departments should, in accordance with the requirements of "reform", take the initiative, enhance service awareness, study and formulate practical implementation measures, establish and improve relevant systems and implement long-term mechanisms, improve service levels in improving work style, enhance sense of purpose in deepening services, and improve work efficiency in implementation. The office of the county party Committee and the office of the county government should carry out supervision in a timely manner; County-level discipline inspection and supervision departments should take the supervision and implementation of the central and provincial, municipal and county regulations as a regular work to improve their work style, and formulate supervision and accountability measures in a timely manner to ensure that all regulations are implemented and achieved practical results.

First, improve work style and serve the masses.

1, solidly carry out educational practice activities on the theme of being pragmatic and honest for the people. In accordance with the requirements of "improving the ability to do mass work well under the new situation and perfecting the system of direct contact with cadres and the masses in party member" put forward in the report of the 18th National Congress of the Communist Party of China, we should carefully plan and carry out the Party's mass line education and practice activities with seeking truth and being pragmatic as the main content according to the arrangement of superiors. Guide the broad masses of party member cadres to faithfully practice the purpose of serving the people wholeheartedly, close the flesh-and-blood ties between the Party and the people, and strive to help the people solve their difficulties, so that cadres can get exercise in the activities and the people can get benefits in the activities.

2. Continue to do "1+ 1 marriage". Conscientiously implement the "Implementation Measures on Establishing" 1+ 1 marriage "between party member and the masses" (Dongfa [2012] No.4), and take "1+ 1 marriage" as the starting point to form a long-term mechanism to contact the masses. In strict accordance with the "Five Ones" work requirements, the work of "1+ 1 marriage" among the masses in party member will be included in the assessment of the responsibility system for party building work as an important basis for each assessment. Strengthen the guidance of public opinion, pay attention to the application of results, and take the implementation of cadres' marriage work, including the record of the Marriage Work Record Book, as the necessary materials for the annual assessment of the responsibility system for party style and clean government construction and the assessment of cadres' selection and appointment.

3, explore the establishment of "two represents and one committee member" public opinion collection and feedback mechanism. Party representatives' liaison offices shall be set up in the Organization Department of the County Party Committee, and NPC deputies and CPPCC members' liaison offices shall be set up in the relevant internal organs of the County People's Congress and CPPCC, so as to give full play to the special status and extensive contact advantages of Party representatives, NPC deputies and CPPCC members, smooth the "green channel" to reflect social conditions and public opinion, and master and understand the opinions and ideas of the broad masses in the constituencies and contact sectors represented by "two representatives and one member". A symposium on social conditions and public opinion of "Two Representatives and One Committee Member" will be held once every quarter, with the full-time deputy secretary of the county party committee as the convener, and relevant responsible comrades of the county people's congress Standing Committee, the county CPPCC and the heads of relevant departments of the county party committee to attend, listen to the opinions and suggestions of "Two Representatives and One Committee Member", sort out the hot and difficult issues that the masses care about, and submit them to the county party committee and county government to urge relevant units to do a good job in solving and implementing them.

4. Expand the channels for collecting social conditions and public opinions. Further play the role of "12345 government service through train" and "China Feidong" portals to solicit public opinions, and open the e-mail addresses of county party committee secretaries and county heads. For the people to leave messages and reflect matters, the county party Committee supervision office and the county government target office will follow up and supervise, and feedback the results in time. Give further play to the role of supervisors of political style, and select a number of supervisors of political style, social conditions and public opinion from retired cadres, non-party people, social progressives, enterprises and mass organizations, and the county party Committee and county government will issue letters of appointment. Supervisors regularly go deep into all localities, especially units with administrative law enforcement and public management functions, to listen to, collect and reflect social conditions and public opinions, and promote departments and public servants to change their functions, administer according to law and standardize services.

5. Integrate various resources to help the poor. Set up a poverty alleviation leading group headed by the full-time deputy secretary of the county party Committee, and set up a leading group office in the county civil affairs bureau to integrate poverty alleviation funds donated by organizations, civil affairs, trade unions, women's federations, league county committees, disabled persons' federations, federations of industry and commerce, and social caring people. The leading group office will make overall coordination, classify policies, and help in time. When it is used, the leading group will openly solicit opinions and assign special personnel to examine and approve it, so as to avoid the phenomenon of multi-head management, scattered resources and inefficient use, put an end to artificial assistance, repeated assistance and random assistance, and timely put poverty alleviation resources in the most needed places and distribute them to the most difficult people, reflecting social fairness and justice and winning the support of the broad masses.

6. Comprehensively strengthen the construction of village-level service institutions for the people. We will improve the system of agency work in the whole process of serving the people, strictly implement the responsibility system of first answering and first asking, promise to settle the case within a limited time, and act as an agent for people's letters and visits and other problems that need to be solved according to the law and regulations. Actively expand the scope of services for the people, and increase postal services, finance, agricultural materials and other services in combination with the requirements of beautiful countryside's "1 1+4" basic public service system construction. Explore the establishment of a working mechanism of "serving the people in one village and one enterprise", and inject new vitality into village-level organizations to serve the masses by increasing service content, raising village cadres' wages and pension insurance standards.

7, extensive volunteer service activities. In accordance with the principle of "dedication, friendship, mutual assistance and progress", we will improve the management mechanism of volunteer registration, strengthen the construction of volunteer teams, and set up community volunteer service teams. Adhere to the convenience, materialization, location and normalization of Lei Feng's volunteer service activities, actively organize volunteer service activities that are close to people's livelihood, such as voluntary labor and public welfare, and encourage members of the volunteer service team to help poor old people, patients, disabled people and poor students in pairs in the form of "one for one" and "many for one" to help them solve their daily difficulties, promote social morality and embody humanistic care.

8, give full play to the moral model and Feidong good demonstration leading role. Actively carry out "township moral model", "village moral model" and Feidong good person selection activities, vigorously carry forward the spirit of helping others, being brave, being honest and trustworthy, caring for the elderly and loving the family, and guide the masses to "learn from the model, stress morality and be a good person". Strengthen the publicity and reporting of typical deeds and good deeds, visit moral models and good people in Feidong regularly, establish and improve the mechanism of "good people are rewarded", and strive to create a good atmosphere of "learning from others and cultivating new moral styles".

Second, improve the work style and serve the grassroots.

9. Strengthen investigation and study. The Standing Committee of the County Party Committee conducts 1 many collective investigations around the key issues of building a well-off society in an all-round way in the first half and the second half of each year. Responsible comrades at the county level determine at least 1 key topics to carry out research every year. The responsible comrades of the four major teams in the county spend no less than 90 days in the grass-roots investigation every year, and the main leaders of the county-level units spend no less than 120 days in the grass-roots investigation every year. The main responsible comrades of the county party committee and the government write 1-2 research reports every year, and other responsible comrades at the county level and the main responsible persons of township and county units submit more than 1 research reports to the county party committee every year.

10, strictly implement the visiting system. Further deepen the "five-level secretary takes the lead in visiting" activity. Responsible comrades of the four major teams in the county visit towns (residential areas and communities) for no less than 12 days every year, and visit more than 5 enterprises or farmhouses at a time. Strictly observe the discipline of visiting. The entourage of the main responsible comrades of the county party committee and the county government shall be limited to 3 people, and the entourage of other responsible comrades at the county level shall be limited to 2 people, and the number of vehicles shall not exceed 1 vehicle; The accompanying personnel are limited to comrades in relevant towns, development parks and villages (residential areas and communities) who are related to solving specific problems, and the number is no more than 2. Daily work inspection, on-site office, project scheduling, etc. Do not use a visit instead. Responsible comrades at the county level generally do not arrange news reports when visiting. Units directly under the county level should take various forms to organize cadres to go deep into the grassroots and enter the countryside.

1 1. Continuously improve the effectiveness of the work of contacting the responsible comrades of townships and counties and units directly under the county level. Adhere to and improve the contact system between responsible comrades at the county level and units directly under the county. According to the decision-making arrangements of the county party committee and the county government for the county's work, responsible comrades at the county level and the main leaders of units directly under the county go to the contact point 1-2 times a month to attend and attend important meetings such as the democratic life meeting of the leading bodies at the contact point, preach the policies of the central, provincial, municipal and county to the grassroots, help the grassroots to improve the ideas, plans and measures of economic and social development in light of the actual situation, and coordinate and solve the difficulties and problems in the work for the grassroots. Explore the establishment of a binding mechanism for contacting the responsible comrades at the county level with the principal responsible persons of the units directly under the county level, and the township will submit to the county party committee and the county government at the end of each year a summary report on the specific content of contacting the responsible comrades at the county level and the principal responsible persons of the units directly under the county level to help solve the problem (reported to the county party committee's supervision office and the county government's target office respectively). Combined with the township annual target management assessment results, the responsible comrades at the county level and the main person in charge of the county-level units will be given corresponding rewards and punishments.

12, continue to promote the pairing of urban and rural grassroots party organizations. County-level organs and party organizations of directly affiliated units contact a village-level party organization in pairs, and carry out * * * party classes, * * discussions, * * training and * * innovation activities more than three times a year. * * * The construction unit integrates capital, technology, talents, market advantages and rural resource conditions, and determines the 1-2 project every year to help twinning villages enhance their hematopoietic function in various ways; Help twinning village party organizations to strengthen team building, team building and system building, and promote the two-way opening of urban and rural party organizations' venues. Deepen the role of post-80s Party building instructors in villages, organize activities to help the poor and help the poor, and carry out activities to care for rural "left-behind children" and "empty nesters" at least twice a year; Do 1-2 practical and good deeds for twinning villages every year.

13, strictly implement the system of visiting every case and visiting every case. Improve the system of joint letters and visits, interviews with leading cadres, visits with cases, and visits at package points. Responsible comrades of the four major teams in the county should always listen to the report on the settlement of letters and visits in contact with townships, development parks and villages (residential areas and communities), and seriously solve the problems found in the investigation and visit activities. Adhere to the "Saturday Visit" activity. Responsible comrades of the four major teams in the county went deep into the fields to help coordinate and solve key letters and visits cases according to their responsibilities and division of work.

14, comprehensively improve the level of administrative services. Strictly implement the provisions of the central government and provinces, cities and counties on streamlining document briefings, optimize and upgrade the functions of e-government platforms, and in principle, all kinds of documents, briefings and information will be transmitted through government platforms, so as to gradually realize paperless office. Effectively reduce the number of meetings, and the first whole week of each month is "no meeting week". Strictly control the scale of conference activities, improve the form and improve the actual effect. The county-wide meeting held by the department does not arrange for the main person in charge of the township and development park to participate; Strictly control departments to hold county-wide meetings at the grassroots level. Streamline and standardize all kinds of inspection, appraisal, assessment and commendation activities. Strictly control the expenditure of "three public funds", and do not arrange meals or only arrange working meals for research, visits or meetings. Strictly implement the "ten bans" and "prohibition of alcohol" of the Provincial Commission for Discipline Inspection.

15, continue to carry out democratic evaluation activities. Further improve the evaluation plan, expand the scope of evaluation, and gradually achieve full coverage. Strengthen daily inspections, increase the frequency of unannounced visits, and further increase the efforts to cure mediocrity, laziness and extravagance. With the implementation of grassroots service projects, whether the service is in place, whether the effect is obvious, and whether the grassroots are satisfied, we will constantly innovate the carrier and enrich the evaluation form. Strengthen the application of evaluation results and strictly implement relevant rewards and punishments.

16, focusing on the grassroots to do a good job in the construction of performance-oriented cadres. Continue to do a good job in the public election of department-level leadership positions and the selection of staff of grass-roots and county-level organs. We will improve the two-way communication mechanism between townships and county-level units, exchange outstanding cadres who have worked at the grassroots level for a long time to work in county-level units, and select outstanding young cadres from county-level units to work in townships. Pay attention to training and selecting outstanding young cadres in rural areas. Combined with the selection of cadres in the province, a group of outstanding young cadres are selected as the first secretary of village-level party organizations every two years. Piloting the professional management of village-level party organization secretaries.

Third, improve work style and serve enterprises.

17. Adhere to and improve the long-term mechanism of Baolian enterprises (projects). Establish and improve the contact system between the responsible comrades of the four major teams in the county and the heads of chambers of commerce, associations and non-public enterprises, and hold a forum on the development of non-public economy every year. Take the responsible comrades of the four major teams in the county and the main leaders of key towns, development parks and units directly under the county as the main body, take all enterprises (projects) in the county as the object, and focus on standardizing enterprises and major projects, and implement contract enterprises. Establish a "1+X+ 1" package mechanism, that is, 1 responsible comrades of the four major teams at the county level+principals of relevant units directly under the county level+principals of townships (development zones) where enterprise projects are located. Focus on "four 50 households", that is, 50 industrial enterprises, 50 commercial logistics enterprises, 50 leading agricultural industrialization enterprises and 50 projects that have been signed or under construction. The responsible comrades of the four major teams in the county who are in charge of baoxie go to baoxie enterprises (projects) at least 6 times a year, and the main leaders of townships, development parks and county-level units go to baoxie enterprises (projects)/kloc-0 times a month at least, and keep in regular contact with the main leaders of enterprises. The main task of baolian is to serve the production of enterprises, serve the construction of projects and help solve problems, and shall not interfere with the normal production and operation of enterprises or increase the burden on enterprises. The county economic commission is responsible for taking the lead in drafting specific packages, establishing a package evaluation reward and punishment mechanism, and reporting the reward and punishment results at the county-level third-level cadre meeting or related special meetings.

18. Establish and improve the mechanism of "through train of Federation of Industry and Commerce". Give full play to the role of the Federation of Industry and Commerce as a bridge and assistant, establish a special newspaper system for the Federation of Industry and Commerce, timely collect and sort out major and * * * issues in the development of the non-public economy, important research results of the Federation of Industry and Commerce system, major reflections and reasonable suggestions from people in the non-public economy, and form a fast and efficient working mechanism for the Federation of Industry and Commerce to select and reflect, give instructions from leaders, handle and supervise feedback, promote the solution of related problems, and continuously optimize the development environment of the non-public economy.

19, solidly promote the reform of the service mode of the administrative service center. Carry out in-depth investigation and study, find out the outstanding problems existing in the service enterprises of the window units of the administrative service center, and take targeted reform measures to solve them, so as to ensure the provision of high-quality and efficient administrative examination and approval services for enterprises. Further clarify the service items, clarify the window handling authority, strictly implement effective service measures such as "chief representative system" and "AB post system", maximize the instant handling rate, put an end to "two-headed" handling, and implement one-time settlement. Establish a "handover system" for the main person in charge of the window unit to ensure that the main person in charge of the unit is on duty at the window one day a week. Explore the establishment of administrative service sub-centers in Feidong Economic Development Zone, Hefei Circular Economy Demonstration Park and Anhui Hefei Business Logistics Development Zone to be responsible for project collection and agency, so as to move the service window forward.

20. Improve the policy release platform of enterprises and institutions. Led by the County Economic Commission, "China Feidong" portal opened the "Online Publishing Desk of Enterprise-related Policies", and set up a "QQ Group of Government-enterprise Interaction" for the principal responsible persons of enterprises and the main departments of county-level enterprise-related service units. The enterprise-related service units directly under the county level shall designate special personnel to collect and sort out the latest enterprise-related policies issued by the state, province, city, county and superior business departments in a timely manner, and send them to the "online publishing platform of enterprise-related policies" and "QQ group of government-enterprise interaction" in a timely manner. For the policy consultation questions put forward by enterprises on the Internet, we should reply in time. At the same time, the service units directly related to enterprises in the county should also send the latest policies of the state, provinces, cities and counties to enterprises to support their innovation and development by holding policy interpretation meetings, promoting enterprises in the county, and sending short messages in groups, so as to guide enterprises to master and make good use of relevant policies.

2 1. Strengthen financial services for enterprises. Increase the registered capital of county-level SME financing guarantee companies from 50 million yuan to 654.38+0 billion yuan, explore the implementation of urban and rural microfinance guarantee insurance, and strive to alleviate the financing difficulties of SMEs, start-ups and urban and rural entrepreneurs. Encourage financial enterprises to set up branches and service outlets, and support the restructuring of Feidong Rural Cooperative Bank into commercial banks. Organize a large-scale bank-enterprise docking activity every quarter to strengthen the interaction between government, banks and enterprises. Further revise and improve the assessment methods for financial institutions to support local economic development, encourage financial institutions to carry out product innovation, expand lending within the county, and provide targeted financial services for enterprises within the county.

22, strengthen the construction of enterprise talent team. Led by the Organization Department of the County Party Committee, with the cooperation of the County Federation of Industry and Commerce and other relevant departments, we will study and formulate special policies for the introduction and training of enterprise talents, and strive for policy innovation, breakthrough and pragmatism. Establish an enterprise talent information database to fully grasp the existing talents of the enterprise. Strict selection procedures for top-notch talents, good access to top-notch talents, top-notch talents selection should be further tilted towards enterprises, and enterprise management talents and technical backbones should not be less than 50% of the total number of top-notch talents in the county. Arrange special funds every year to strengthen the training of existing enterprise managers. Every year, a group of enterprise managers are selected to go to colleges and universities inside and outside the province for further study, study, inspection and training, and they are sent to the relevant service departments of large state-owned enterprises and superior enterprises for post training and follow-up study. Set up special funds for technological transformation and scientific research and innovation of enterprises to support the transformation and upgrading of enterprises.

23. Help enterprises solve the problem of "difficult employment". Formulate and introduce financial subsidy policies for enterprise employment. Colleges and secondary vocational schools that organize graduates to reach a certain proportion in the employment of enterprises in the county and sign labor contracts of 1 year or more will be given a one-time subsidy by the county finance after examination and confirmation; Employment agencies introduce skilled talents and graduates from vocational colleges and technical colleges to enterprises in this county for employment, and sign employment certificates for more than 6 months or labor contracts for more than 1 year, and give certain employment subsidies. Workers participate in employment skills training and give certain training subsidies; Give some subsidies to enterprises that have newly hired employees and signed labor contracts with them for more than 6 months for pre-job skills training; Enterprises to carry out job skills training, according to the number of employees who have obtained the national vocational qualification certificate after training, give corresponding subsidies.

24. Establish a centralized consultation mechanism for difficult problems of enterprises. Led by the full-time deputy secretary of the county party committee and attended by the main leaders of the relevant units directly under the county, through in-depth enterprise research, holding a symposium of enterprise or project leaders, and collecting online platforms, we extensively collected and sorted out the difficult problems encountered in enterprise entrepreneurship, construction and development, as well as the historical problems that have been delayed for a long time, held quarterly consultation meetings to reflect the problem of enterprise concentration, sorted it out and submitted it to the county party committee and county government for research and treatment, and urged the relevant responsible units to rectify the personality problems within a time limit.

25. Establish preferential policies and supervision mechanisms for attracting investment. County Investment Promotion Bureau should strengthen the supervision of the implementation of preferential policies for attracting investment and collect and sort out the problems existing in the implementation through multiple channels. Combined with the collection and arrangement, according to the needs of the work, the deputy magistrate of the county government takes the lead, the relevant responsible comrades of the county party Committee and the county government participate, and the county investment promotion bureau undertakes the specific work. In conjunction with the relevant departments directly under the county, we will check the preferential policies for investment promotion and the terms agreed in the investment promotion contract one by one, form treatment opinions, report them to the county party Committee and the county government for study, and urge the relevant responsible units to implement them one by one, so as to maintain and enhance the credibility of the government. (Lead responsible unit: County Investment Promotion Bureau; Responsible units: county finance bureau, county state taxation bureau, county local taxation bureau, county planning bureau, county land and resources bureau, county real estate bureau, county civil air defense office and other relevant units directly under the county, towns and development parks)

26, improve the policy system to help enterprises. Strictly implement the Opinions of Anhui Provincial People's Government on Promoting Sustained, Healthy and Rapid Economic Development and the Implementation Opinions of Hefei Municipal People's Government on Promoting Sustained, Healthy and Rapid Economic Development. According to the changes of macroeconomic environment and the actual situation of our county, specific measures to help enterprises are formulated every year. Relevant units directly under the county level and public service units should study and formulate specific measures such as administrative examination and approval, taxation and finance, technological innovation, project construction, human resources, market development, rectification, water, electricity and public services, and enrollment of employees' children. (Lead responsible unit: county government office; Responsible units: county-level related units and public service units)

27, strictly regulate the enterprise inspection behavior. Establish an examination and approval registration system for enterprise-related inspection reports and an online filing system for inspection of key enterprises. Unaudited fees and fines, rough law enforcement and selective law enforcement are prohibited. (Lead responsible unit: Supervision Bureau of County Commission for Discipline Inspection; Responsible unit: county office for rectifying the situation, administrative law enforcement unit directly under the county)

28, the establishment of enterprise complaints rapid verification mechanism. Led by the Supervision Bureau of the County Commission for Discipline Inspection, the County Office for Rectification of Work has been implemented, and an enterprise complaint hotline and an online complaint platform have been opened, with telephone interviews conducted once a month, in-depth visits to enterprises once every two months, questionnaires conducted once every six months, and centralized discussions held once a year to solve the problems existing in the service work of enterprise-related departments and public service industries, and to hold accountable people and things who are lazy, shirking and dereliction of duty.