Why can't I change my password with tobacco SMS in WeChat?

It should be caused by your improper operation. It is recommended to apply for password reset.

The new business alliance lights up to change the password, logs in to the new business alliance, and changes the role and password. If you forget the password, please apply to the local tobacco company or the account manager of the local jurisdiction for resetting the password.

Change the password of the new business alliance: After entering the homepage of the new business alliance, move the mouse to "Account" at the top of the screen, and then select "User Information" in the menu. Watch carefully in the page that appears, and click "Password Change" at the top of the page.