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What if the Health and Health Commission handles the complaint and the hospital only informs it by SMS?

What if the Health and Health Commission only notifies the hospital by SMS when handling complaints? Hello, dear, let's deal with the matter according to its merits. After the complaint is filed with the Health and Health Bureau, the Health and Health Bureau will send someone to investigate. After the investigation, investigation materials will be formed, and then the Health Bureau will hold a meeting to study and deal with the opinions. There will be several results. If the investigation proves that the complaint is true, a serious or minor decision will be made according to the seriousness of the case. If the investigation shows that the complaint is not true, it will give feedback to the complainant and explain the reason. I hope I can help you!