Fetion cannot log in.

Hello, the reasons why you can't log in to the Fetion PC client normally are mostly network problems, the status of the mobile phone number itself, cached information, etc. These problems can be confirmed by simple investigation. If you can't log in normally, please refer to the following methods for troubleshooting:

1, please confirm whether your mobile phone number and Fetion status are normal, that is, the mobile phone has not stopped and Fetion has been opened. Whether the mobile phone is frozen or not, in this case, you can activate it by resetting the password or send a text message to 12520 to unfreeze it. (Information is charged according to the normal SMS fee, and this function is only available to Fetion mobile users).

2, fetion system upgrade or update (announcement), resulting in unable to log in, please always pay attention to fetion official website related announcement.

3. Under normal circumstances, after the login fails, there will be an error code or prompt. If the error code you see starts with 1000 or ends with 1602, you may have encountered a temporary network error. Please check your network. If it is any other error code, please report it to the customer service staff in the "Fetion Question and Answer" in Fetion official website Customer Service Center. We will check it for you as soon as possible.

4. If there is no clear error code or prompt, please click the "Network Settings" link on the interface to diagnose the network situation before logging in to the Fetion PC client. If a red cross appears in the diagnosis, please check the network settings of your own computer.

5. If you can't successfully log in to the Fetion PC client through the above methods, please go to Fetion official website Customer Service Center-"I want to ask questions when Fetion answers questions" and give feedback to the customer service staff. We will check it for you as soon as possible and feed back the results to you. When answering questions, you may need to provide the following information:

A) Error code or error prompt after login failure.

B) screenshot of the problem.

C) the version number of the fetion PC client you are using.

D) the time of the problem.

Please refer to, thank you.