I asked the staff to change the student ticket into an adult ticket, but I handed it in again. He gave me a refund slip, and I haven't received a refund notice for one day. What happened?

According to the regulations of the railway department, the refund is generally returned within 7 working days, and the student ticket also follows this rule, just waiting for the mobile phone to receive the SMS notification of the refund. If there is no refund within the time limit, the online application will be processed.

The purchase of student tickets must meet the following conditions:

1. Students and graduate students who study in ordinary institutions of higher learning (including private colleges and military academies), secondary specialized schools, technical schools, primary and secondary schools, and are approved by the national education authorities without wage income.

2. The family residence (the father's or mother's residence) and the school location are not in the same city.

3, college students with the official seal of the university, the student train ticket discount card and the school registration student ID card, freshmen with the school admission notice, graduates with the school's written certificate; Students with written school certificates.

4. Within the preferential ride interval, and the preferential ride interval is limited to families to colleges.

5. The number of rides per academic year is limited to four one-way trips. Unused times in the current year cannot be carried forward to the next year.

Two, the following circumstances can not sell student tickets:

1, when there is a student's parents in the school.

2. When students drop out of school, resume school, transfer or drop out of school.

3. When students go back and forth between school and practice place.

4. The student ID card didn't register at school on time.

5. The preferential ride interval of the student ID card has been changed but the official seal of the school has not been stamped.

6. There is no "student train ticket discount card" or "student train ticket discount card" that is unrecognizable or inconsistent with the student ID card.