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According to your description, we suggest that you:

1. Under mobile phone operation: Settings-Application Manager-Slide Screen Option (All)-Find Information-Click Enter to try to clear the data.

2. Settings-Application Manager-Slide Screen Options (All) -BadgeProvider Click to enter the data cleaning test.

3. If the problem still exists (caused by third-party software)

Please back up telephone data (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone to factory settings (Settings-Reset-Restore Factory Settings).

Note: all the data stored in the mobile phone is lost, so it must be backed up to the sim card and sd card in advance before operation.

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