I booked a plane ticket for the same trip and didn't receive a mobile phone message.

What if I don't get the same message?

1. Please confirm whether the short message is blocked by third-party applications (such as 360 Mobile Guardian, Tencent Mobile Manager, sogou Number Pass, etc.);

2. Due to the operator's reasons, the sending of short messages may be slightly delayed, so you can wait a few minutes before making an inquiry;

3. If you still haven't received the SMS, you can try to restart your phone or switch to "flight mode" once;

4. Finally, you can choose to resend the message on the page or consult 4007-777-777.

What if I can't receive the order confirmation SMS?

1. Enter "My Journey" to check the order progress;

2. Download the mobile client and check your order progress in real time;

3. Visit m.ly.com to check the progress of your order;

4. Call 4007-777-777 to check the order progress.