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How to charge the mobile phone number of China Telecom after it stops?
Fees: UIM card account opening fee: free of business card printing fee. Card replacement and card replacement: 20 yuan/Zhang. 1.1October 2065438+65438 in 00+ 1 onwards: 5 yuan/monthly downtime registration fee will be charged from the next month (or the next dynamic month) for paying users of mobile services who voluntarily apply for downtime. Frequently asked questions about mobile service downtime: (1) In general, 1. 5 yuan/month downtime fee will be charged from the next month (or the next dynamic month) when users apply for active downtime. Users apply for the current month (or dynamic month) and reconnect the current month (or dynamic month) to charge the whole month package fee or basic monthly rental fee, and no longer charge downtime fee. For Tianyi users with bare-metal access, the monthly basic fee will be charged according to the actual use days in the month of downtime, and the 5 yuan/month downtime fee will be charged. 2. For prepaid users, in order to reconnect, there is no charge for downtime and number protection in the current month, and the deduction time starts at 24: 00 on the last day of the dynamic month. 3. No downtime fee will be charged for downtime caused by arrears or credit control. (2) Special circumstances 1. For users who have applied for active shutdown before going online, because the original Unicom did not charge the number guarantee fee for users' active shutdown when operating the C network business, in order to avoid disputes and complaints from old users, they have applied for shutdown before 2010/kloc-0 and before 2010/. If you apply for active shutdown service again after reconnection, the shutdown number guarantee fee will be charged as normal. 2. For package users agreed in the agreement, for users who have agreed in the agreement that "package fee or basic monthly fee (such as comprehensive package) will still be charged during downtime", active downtime will be implemented according to the package agreement, and no additional downtime fee will be charged during the period. 3. For users who voluntarily apply for arrears during downtime (1), and for post-paid users who voluntarily apply for downtime, if arrears are incurred during active downtime, the system will continue to collect them, because IT is impossible for IT support not to charge downtime fees at present. According to the document "Administrative Measures for Arrears of China Telecom Guangdong Company", the arrears can be dismantled and cancelled after a certain period of time. (2) For prepaid users who actively apply for downtime, if there is arrears during the active downtime, the downtime registration fee will no longer be deducted, and the account can be dismantled and cancelled after 90 days of arrears. (3) Supplementary explanation on the shutdown number guarantee fee: 1. Those who participate in the phone bill discount should see the explanation of the original discount package. If it is written that it will still be returned during downtime, then if there is no specific provision for deducting any fees, the returned phone bill can be used to deduct the downtime number guarantee fee, and the rest is not allowed. 2. If the minimum consumption has been set in the original preferential package, if the minimum consumption is higher than the downtime fee, it will only be charged according to the minimum consumption. 2.20 10 65438+ 10/before: free of charge. If the customer number has unpaid telephone charges, it can be restarted. The standard monthly fee is the charging method in the month when the machine is restarted: in the month when the machine is restarted, the monthly rent is charged according to the number of days of use (not the package fee). That is, in the absence of any package, the number will be charged according to the monthly rent of 50 yuan standard package, and incoming calls will be charged by the day in that month. Clarification on loss reporting/loss reporting: 1, and the rules for loss reporting period are the same as those for shutdown. "See above for details". 2. If the original card is not lost, just report the loss and unhook it. There is no need to change the card. Transfer/number change is free, and UIM card fee is required for number change (if UIM card is not changed, there is no charge). Customers can call the customer service hotline10000/10011by mobile phone, and the domestic call/answer hotline is free; It is free to dial 10000 for domestic roaming. If you owe money, you can't dial with the area code. Only live. International, Taiwan, Hong Kong and Macao roaming dialing/receiving numbers 10000 and 1000 1 are charged according to the standard of ordinary telephone charges. 2. It is free for customers to send and receive short messages from China Customer Service Hotline. 3. Dual-mode card customers: According to the number segment, C-G dual-mode card customers are charged in C network and G network according to the above principles; G-C dual-mode card customers are regarded as G-network customers and charged according to relevant standards formulated by China Unicom. 4. Customers of other operators call10000/10001and charge according to the standard phone bill. Customers use their mobile phones to dial18918910001,and customers dial/answer 189 10000 for domestic and international calls: free of charge. 2. When the customer calls18918910000 by using the fixed telephone or other operators' telephones, it will be charged according to the ordinary telephone charging standard. 3. Customers send short messages at home and abroad18918910000: free of charge. Receiving text messages is free. 4. Abroad, users can call China Telecom's international roaming customer service number:+or (roaming international prefix) 8618910000. Customers dial the high-end smart phone customer service center (access number 40089 10000) 1, and Tianyi mobile users dial in China: users directly dial or dial the area code of their home and roaming place, and transfer it from 40089 10000 to 10000 in each province, all of which are free. 2. Tianyi mobile users make roaming calls to international and Hong Kong, Macao and Taiwan regions: roaming calls are charged according to the current tariff standard. 3. When the user dials 10000, the call is transferred from 10000 to 40089 10000: the charging standard is the same as that when the user dials 10000, that is, 1) Domestic calls of Tianyi mobile users: free, including direct dialing or users. 2) Tianyi mobile users make roaming calls to international, Hong Kong, Macao and Taiwan regions: roaming calls to international, Hong Kong, Macao and Taiwan regions are charged according to the current tariff standard. Note: The above-mentioned countries do not include Taiwan Province, Hongkong and Macau. 12 1 10 alarm message. From 0: 00 on September 1 day, China Telecom's fixed-line users in Guangdong (including fixed-line, PHS, Kuanle communication, etc.). ) and Tianyi CDMA mobile users sent an alarm to "12 1 10". Call the emergency number 1 10, 1 19, 120, 122 1, and call the local emergency number: free of charge. 2. Local emergency call in different places: 0.07 yuan /6 seconds. 3. Call the local emergency number in the roaming area: free of charge. 4. Make emergency calls in different places in roaming places: 0.6 yuan makes 400 and 95/96 series local calls every minute: it is charged according to the call charges of local callers; Domestic roaming call: charged by 0.6 yuan/minute. (Note: Package users must first look at the deduction rules of the package. What can be deducted is deducted within minutes of the package. If they can't be deducted, they will be charged more than customs duty on the package. If there are no packages, they will be charged at the standard rate. ) Call 123 series (such as 123 15) and charge according to ordinary telephone standards ... Thank you for your attention to telecom products and wish you a happy life. If the above information can't solve your problem, you can also log in to Guangdong Telecom Mobile Mall () to ask for help from online customer service, which is available 24 hours a day!
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