How to follow up potential customers in sales

Methods for following up potential customers in sales: proactively contact customers, insist on communication and contact with customers, send messages to key customers every weekend, try to follow up through interviews, follow up every time Please ask for your intention before entering.

1. Actively contact customers

Sales should proactively contact customers instead of passively waiting for customers to find you. Waiting and waiting often results in customers disappearing. Sales need to proactively communicate with customers and ask them whether they have received our product information or emails from us, and if they have any questions or needs about our products, technology, and quotations.

2. Insist on communication and contact with customers

The frequency of communication between sales and customers must be at least once a week, whether by phone, WeChat, text message, etc. Effective channels, which can not only show our respect and attention to customers, but also remind customers of our existence. Once customers have real needs, they will first think of us.

3. Send messages to key customers every weekend

You can send messages to all key customers every Friday night, including customers who have signed orders, customers who are about to sign orders, and key follow-up customers. For more important customers who need long-term tracking, send greeting text messages one by one.

4. Try to choose an interview method for follow-up

Every conversation with a customer is very important. A smooth conversation is likely to bring the two parties closer. relationship and improve the customer's purchase intention, so when following up with the customer, try to choose every conversation as an interview. If it is not an interview, the customer will not listen carefully to every one of your opinions and introductions on the phone. .

5. Inquiry about intentions in every follow-up

In every conversation with customers, the intention to purchase and the content of the product should be mentioned at the end to ensure that every Every conversation can make some progress. You cannot waste a lot of time by talking about meaningless content every time, which will cause a lot of unnecessary losses to both parties.