The little genius z5 watch always doesn't give a message.

1, the network must be down. Set it to see if the network is not turned on.

2, the network speed is too slow, and the signal has not been sent yet.

3. The network of the watch is not good. See if the phone card on the watch is in arrears. Try connecting to wifi. If there is nothing wrong with wifi, please try to change the card again, or try to restart the watch, which may eliminate the problem.

4. Solution 1:

If there is no message prompt tone when receiving SMS, it is suggested that:

1. Try to reset SMS: Info-Menu-Settings-Notification Check, and select ringtone.

2. Check whether the phone is turned on in silent mode, and pull down the top curtain to turn the sound green.

3. SMS-Menu button-Settings-Notification-Check.

4. Set the notification volume of the mobile phone (Settings-Sound-Volume-Notification, turn up the notification volume).

5. Try to replace other built-in system ringtones.

6. Please back up the data (contacts, text messages, pictures, etc. ), and then restore the factory settings (Settings-Reset/Privacy/Personal-Restore Factory Settings).

If the problem still exists, please take the purchase invoice, maintenance card and machine to the service center, and the professional after-sales engineer will help you test it.

Solution 2:

Check whether the ringtone of SMS is muted. .