Unified Communications (IMS) and Unified Centralized Switching Service Platform

Unified Communications is a kind of fixed-mobile convergence product based on IMS core network, which is launched by China Mobile to meet the basic communication and collaborative office needs of group customers. Unified communication integrates telephone network and data network resources, enabling users to obtain consistent communication services at any time, at any place and through any terminal. At present, the main applications are collaborative office, integrated voice and multimedia conference.

product function

Network integration: mobile or fixed access is not restricted, and headquarters and inter-provincial branches can be connected in a unified way, with barrier-free use.

Terminal integration: computers, mobile phones and fixed lines are all assigned numbers in a unified way, which can be switched flexibly. Different terminals enjoy the same communication and office services. Realize multi-person cooperation in different places and reduce the cost of group communication. Dial the internal cornet to present the external number uniformly. The PC can also make phone calls, participate in video conferences, send and receive faxes, short messages and multimedia messages. Mobile phones can also receive instant messages and process official documents.

Business integration: Multimedia conference can be held anytime and anywhere, and text, voice and video can be transmitted uniformly. Mobile phones, fixed lines and PCs can all participate, share files and enjoy information. Help group units to deal with emergencies and save travel expenses and office expenses.

Commercial characteristics

Short number dialing, short and easy to remember: mobile phones and landlines realize short number dialing, and the number is short and easy to remember, so it is easy to remember and dial.

Unified networking and cost reduction: it can realize unified networking of group units and branches in different regions, realize unified switchboard number and unified extension number planning in the whole province, truly realize free internal communication in the whole province, and minimize the internal communication cost.

Take turns to make phone calls to ensure communication: it has the function of one-number communication and smooth vibration, ensuring that no phone call is missed every day. Users can bind multiple numbers such as mobile phone number and fixed phone number to one number. Dial one, and the system will automatically call the bound terminals in turn until the user answers.

Shaping image and improving efficiency: Integrated switchboard business is the integration of traditional switchboard business and mobile switchboard business. When dialing the switchboard number, when you hear the voice prompt to dial the destination extension number, you can transfer it automatically or manually by the operator. It can provide telephone number inquiry, call transfer, answering user questions and other attendant console services for group customers, help customers create a unified image, improve internal and external communication efficiency and reduce communication office costs.

Government departments, enterprises and institutions: Unified Communications has a variety of business functions, such as V network, No.1 telephone, switchboard, conference telephone, etc., which can meet the personalized needs of group customers at this stage, promote the informationization of government and enterprises, and realize the comprehensive penetration of government and enterprise informationization.

Hotel industry: Unified Communications has the advantages of low business networking cost and low business charges. The integration of switchboard can meet the personalized needs of cross-regional chain hotels, which has a good expansion advantage for small and medium-sized hotels.

Unified Centrex service platform is a fixed-mobile integrated product based on IMS core network, which is launched by China Mobile to meet the basic communication and collaborative office needs of group customers. The purpose of business development is to improve customer stickiness, retain and expand group customers, and create new business income growth points.

product function

Multimedia desktop phone: provides ordinary fixed-line services for group users, including basic functions such as audio and video calling, fax, call forwarding, caller ID, etc.

Converged V-network: providing short number dialing and tariff concessions between mobile phones, fixed lines and PC clients for group users.

Converged No.1 service: Group users can set the IMS terminal number or the mobile phone number that has joined the Converged V network as the main number of the service, and can set one or three mobile phone numbers or IMS terminal numbers as the associated numbers, so as to realize the function of (1) simultaneous vibration or forward vibration of the main number and the associated number when the main number is called, and (2) unified number display of the main number when the main number or the associated number is called.

Converged switchboard: providing telephone number inquiry, call transfer and answering user questions for the group. You can set up one or more operator seats in the enterprise.

Commercial characteristics

Fixed-line mobile phones are cheaper and more convenient to use: fixed-line and mobile phones form a converged V network, which realizes short-number dialing and has more favorable tariffs.

Multimedia phones do not count as traffic. Can you support video calls by replacing ordinary phones with video phones, or do you charge according to the length of time and not according to the flow?

"Zero cost" investment in customer equipment. Mobile can replace the access switch for customers free of charge, which can realize one machine with double numbers and maintain the original number of customers. When the customer needs the switchboard, the customer can realize the switchboard function, enterprise welcome speech, automatic transfer and so on without building switchboard equipment.

1 call: the caller of fixed telephone and fixed telephone, fixed telephone and mobile telephone has a unified number display, and the called party has the function of simultaneous vibration and forward vibration.