Why can't my mobile phone receive the MMS sent by others? Can't get it?

1. The mobile phone does not support the MMS function or the MMS parameters are set incorrectly;

2. This number cannot access the Internet;

3. The time when the mobile phone is turned off or not in the service area has exceeded the time limit for issuing mobile phone newspapers;

4. The content of MMS is too large or the format does not match: the size of each MMS is limited to 100K K. The common formats are pictures: jpg, gif, bmp, sounds: midi, mp3, wav, and texts: txt；;

5. Delete the viewed MMS in time, so as not to receive new MMS because the memory of the mobile phone is full (similarly, if the mobile phone stores a large number of photos or downloads larger games, it needs to be cleaned up in time);

6. Try to restart the phone. Some mobile phones will cause system instability if they are turned on for too long. If you turn off the phone and turn it on again, the reception failure may disappear.

7. Make sure that the GPRS signal in the location is good, because MMS download is realized through GPRS Internet access technology of China Mobile. If the signal is not good, you can try again later or try again at another location.

Extended data:

Common troubleshooting of mobile phones:

Symptoms: The mobile phone can't send messages.

If the mobile phone can't send short messages, you can try to restart or replace the mobile phone for testing to check whether the following conditions exist:

1. SMS center number is not set correctly. Please re-enter the correct SMS center number.

2. There is no signal or the battery of the mobile phone is insufficient;

3. The system is busy during the peak period of holiday SMS sending. It is suggested that you try again later or avoid the peak period of sending.

4. The sending format is incorrect. If you send a short message to PHS users, you need to add the area code before the number;

5. The short message sending time exceeds 24 hours;

6. The mobile phone shields the short message sending function;

7. Blacklisted by SMS;

8. Insufficient quantity balance;

9.SMS inbox and outbox are full.

If the above reasons cannot be solved, you can contact the local manual customer service or go to the business hall to confirm whether the SMS function is enabled and hand it over to the staff.