Why can't I get the customer service SMS?

1. If it is a mobile card, all other short messages can be received, except 10086. You can change Kolor to another mobile phone and send it to 1 13 ext 10086 to see if you can receive it.

2. If you can't get it, you can go to the business hall to get a replacement card.

3. If you can receive the explanation of the mobile phone problem, contact the mobile phone after-sales customer service.