Where is the complaint loan platform and how to complain about the loan company?

How to complain about the harassment of loan companies?

If you are harassed by the loan company, you can complain through the following channels:

1. Send SMS:

SMS can be edited and sent to 1232 1 according to the format of malicious call number plus call time.

2. Send mail:

Edit the malicious call number and the corresponding time and send it to the email @12321.cn.

3. Website report:

You can log in to official website () to report bad networks and junk information, and choose services such as reporting short messages and reporting telephone numbers on the home page.

4. Customer service telephone report:

You can call the national unified reporting telephone number 0 10 1232 1 and then explain the reasons for reporting.

How to complain about the loan platform

If you want to complain about the online lending platform, customers can directly call the local CBRC to report it; You can also log in to the pipe network of China Internet Finance Association through a computer browser and enter the reporting platform in the service window to report (you can also send an email to the official mailbox of CONTACT@NIFA.ORG.CN).

Of course, reporting can't happen for no reason, and customers should provide corresponding evidence. For example, the platform charges high interest, transfer records of various unreasonable expenses, screenshots and so on.

Online lending, mbth is Internetlending, and p2p online lending is the abbreviation of online lending, including personal peer-to-peer lending and commercial peer-to-peer lending. P2P online lending refers to direct lending between individuals through the Internet platform. It is a sub-category of the Internet finance (ITFIN) industry. In 20 12, the number of online lending platforms in China increased rapidly, with about 350 active platforms so far, and the total number reached 3,054 by the end of April 20 15.

From 2065438 to September 2009, the Leading Group for Special Remediation of Internet Financial Risks and the Leading Group for Special Remediation of Online Lending Risks jointly issued the Notice on Strengthening the Construction of P2P Online Credit Information System to support the operating P2P online lending institutions to access the credit information system.

Introduction:

The essence of internet finance still belongs to finance, and it has not changed the characteristics of financial risks such as concealment, contagiousness, extensiveness and suddenness. Strengthening the supervision of Internet finance is an inherent requirement to promote the healthy development of Internet finance. At the same time, Internet finance is a new thing and a new format. It is necessary to formulate a moderately loose regulatory policy to leave room and space for Internet financial innovation. By encouraging innovation, strengthening supervision and mutual support, we will promote the healthy development of Internet finance and better serve the real economy. Internet financial supervision should follow the principles of "legal supervision, moderate supervision, classified supervision, collaborative supervision and innovative supervision", scientifically and reasonably define the business boundaries and access conditions of various formats, implement regulatory responsibilities, clarify the bottom line of risks, protect legitimate operations, and resolutely crack down on illegal activities.

Peer-to-peer lending includes personal peer-to-peer lending (P2P peer-to-peer lending) and network. Personal peer-to-peer lending refers to direct lending between individuals through the Internet platform. Direct lending on the personal peer-to-peer lending platform belongs to the category of private lending, which is regulated by laws and regulations such as the Contract Law, General Principles of the Civil Law and relevant judicial interpretations of the Supreme People's Congress. Network refers to the Internet provided to customers by Internet companies through companies controlled by them. The network should abide by the existing company supervision regulations, give full play to the advantages of online loans, and strive to reduce the financing costs of customers. P2P loan business is supervised by China Banking Regulatory Commission.

The supervision of online lending platforms, from up to five or six thousand to the end of June, is only 29, and the special rectification work may basically end at the end of the year and turn into regular supervision.

How to report a third-party collection company

The third party company can make a complaint by calling the dunning phone in the following ways: 1. Complaints can be made through the official WeChat account or the official WeChat of official website and Internet Finance Association; 2. 1232 1 The acceptance center for reporting bad network and spam mainly deals with phone calls, harassing phone calls and spam messages. Third-party collection agencies can harass borrowers, indicating that the loan platform has leaked users' privacy, and they can call 1232 1 to make a complaint; 3. The CBRC reports, which is a formal reporting platform of the country, without the participation of any institution, and the CBRC's supervision of loan companies is also very strict. If there is no financial license issued by the CBRC to issue loans, the loan company will be investigated after reporting. According to Article 68 of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks, the issuing bank shall collect money from the debtor himself and his guarantor, and shall not collect money from a third party unrelated to the debt, and shall not use improper means such as violence, coercion, intimidation or abuse of power to collect money. The collection process shall be recorded, and the recorded materials shall be kept for at least 2 years for future reference.

How to report the loan platform?

The reporting loan platform reports or reports to the public security organ.

First, because many people don't understand many financial routines, it is easy to get loans from loan companies when they react. If you want to complain, you will be rejected. The main reason for these situations is that I don't know what these platforms are in charge of, no matter what. The core point is that the economy will definitely ignore it. People are in charge of violating laws and regulations. So if you want to complain the most effectively, you must talk to the right platform! The following are some common and corresponding complaint platforms.

First of all, you will encounter illegal text messages, phone calls and spam. When personal information is leaked and network virtual phone is frequently harassed, you can report it to the Ministry of Industry and Information Technology or 1232 1 Network Bad and Spam Reporting Acceptance Center.

Second, in case of beheading, routine loans and other illegal acts, you can complain and report to the Internet Finance Association and the local financial office.

Third, if the service fee and insurance premium of the loan extension are not invoiced, you can complain to the tax bureau.

Fourth, if the project and marketing behavior are not within the business scope of the company, you can complain to the Industrial and Commercial Bureau.

Fifth, check the financial license of the platform in official website of CBRC to ensure the filing information of insurance products, and so on.

Second, some illegal platforms often appear in the case that the product rate recorded by the CBRC is very low but the products lent to others are very high! If the other party does not have a license or the rate is inconsistent, and the loan product is tricky, you can also complain to the CBRC! At the same time, all the above problems can be complained to black cats, and complaints can be gathered. One * * * is five acceptance situations and nine complaint platforms! I suggest you collect and keep it!

Third, special attention: the premise of these complaint platforms must be that you have indeed encountered illegal acts! It's not that the other party is nothing, you just don't want to pay back the money. Indiscriminate complaints and threats. Don't have this mentality. The content of the complaint must have tangible evidence for the staff to judge. Otherwise, the platform customer service will think that it is a problem caused by your failure to pay back the money in time. The platform will naturally not handle it. In addition, many people report that no one answered the phone. This is mainly the wrong time to play! Not on Saturday and Sunday, not on holidays. These platforms don't have that many customers, and they are not online 24 hours a day. They work from nine to five, the working hours of civil servants. Prepare your own demands in advance, demands within the responsibilities of this platform. Remember to follow up your complaints and see the feedback results in time.

Can you call 12530 to complain about the offline loan company?

According to relevant information, the query shows: Yes. "123 15" is a complaint hotline set up by the State Administration for Industry and Commerce, which has the right to manage all corporate enterprises, accept complaints and reports from consumers and mediate consumers' rights and interests. Call 12530 to complain about the offline loan company, and the industrial and commercial department will send someone to verify it. If it is true, it will ask for the refund of the cheated money.

Which department should the loan company complain to?

Personal peer-to-peer lending (P2P peer-to-peer lending) can complain to the CBRC; In addition, online loan complaints can also be made to the "Internet Financial Reporting Information Platform" and "Gathering Complaints"; Or call the official hotline 1232 1, preferably at 8: 30- 17: 30 on weekdays to avoid no one answering. In case of illegal harassment, please report to the local 1 10.

Online lending, mbth is Internetlending, and p2p online lending is the abbreviation of online lending, including personal peer-to-peer lending and commercial peer-to-peer lending. P2P online lending refers to direct lending between individuals through the Internet platform. It is a sub-category of the Internet finance (ITFIN) industry. In 20 12, the number of online lending platforms in China increased rapidly, with about 350 active platforms so far, and the total number reached 3,054 by the end of April 20 15. From 2065438 to September 2009, the Leading Group for Special Remediation of Internet Financial Risks and the Leading Group for Special Remediation of Online Lending Risks jointly issued the Notice on Strengthening the Construction of P2P Online Credit Information System to support the operating P2P online lending institutions to access the credit information system.

The online loan complaint departments are as follows:

You can call this official hotline 1, 1232 1, which is the report phone number of the network bad and spam report acceptance center. This reporting center was set up by the Internet Society entrusted by the Ministry of Industry and Information Technology, which specializes in accepting spam messages, telephone calls, harassing calls, spam, bad apps and websites, and personal information disclosure. If you encounter phone calls, address books, SMS bombardments, etc. You can call this number to complain. You need to pay attention to the fact that the working hours of customer service from Monday to Friday are 8: 30- 17: 30, so make a phone call during this time.

2. China Internet financial reporting information platform browser search entered official website, including peer-to-peer lending. Both P2P and Internet can make complaints through this channel. In addition, this platform complaint needs a real name. Click on the complaint on the home page to enter the message page, fill in the complaint reasons, upload the evidence, and leave your name information.

3. Personal interbank lending by CBRC shall be supervised by CBRC. China Banking Regulatory Commission (CBRC) and China Insurance Regulatory Commission (CIRC) have been integrated into a bank insurance association. The telephone number is 0 10-662775 10. You can also search the phone number of the CBRC in your province and city and try to submit a written complaint.

4. Gathering Complaints This is a public service platform for online media consumer complaints. You can see the ranking and processing list of online loan complaints in the platform. Although the processing progress is slow, it can also play a certain exposure role.

This concludes the introduction of how to complain about the loan company and where to complain about the loan platform. I wonder if you have found the information you need?