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How to decrypt note3 after encryption?

Dear Samsung users, hello:

According to your description: If you need to cancel the encryption device, please operate: Settings-General-Security-Decryption Device-Click Decryption Device-Enter the screen lock password-Click Decryption Device at the bottom of the screen again-Wait for completion.

Note: When canceling device encryption, the mobile phone needs to be connected with a charger.

Samsung official website has produced an illustrated function tutorial for the decryption device function. Please refer to:

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If it is impossible to operate, it is recommended that you back up the data of your mobile phone (phone book, SMS, multimedia files, etc.). ), restore the factory settings (enter the phone settings-general-reset-restore the factory settings) or send the phone to the nearest Samsung service center for testing and further processing.

Please click the following link to find out the specific location of Samsung Service Center:.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.