What are the customer service positions at ICBC like?

First of all, let’s talk about whether bank work is good or not, and what kind of help it can have for young people. There is no doubt about whether working in a bank is good or not. Compared with national civil servants and teachers who have strict examinations, banking is an industry with good benefits and high salaries. Bank work basically starts from the grassroots level, which is a good springboard for young people's personal growth. In the bank, you will grow from a child who is not very sensible. Through the training of grassroots work, you will improve. Your ability to work and communicate, as well as your ability to analyze and solve problems. When you are in a bank, you can come into contact with people from all walks of life and get a general idea of ??the industry. Of course, the customers you come into contact with are all wealthy people. In this immersive environment, you will learn a lot if you stay for a long time. Then you come into contact with more people and have more opportunities than the average person. Banks also train people very much. From the time you enter a bank, you basically have to be a basic employee, starting as a teller. You have to do more, learn more and observe more. Banks meet many, many customers of all kinds every day. It is a service industry, and unlike other jobs, banking is not a dream until you get cramps from counting money. You have to come into contact with a lot of cash and numbers every day, and you must be very careful about your energy and stay awake at all times. Because if a bank makes a wrong account, the teller is usually responsible for compensation, and a huge amount of marketing tasks are required every quarter. If these tasks can be completed, the income will definitely be substantial. If you can't finish it, you can only get a salary plus some subsidies. What kind of position is good? No matter what kind of position you are doing, you must start from the grassroots level. Boys and girls have different choices when entering a bank. Generally speaking, men are the easiest to enter a bank. It is better to engage in contact, exchange, communication work, and sales-related work, but for general work, women have more advantages. Of course, you have to be more responsible. Compared with women, you definitely have an advantage in putting more experience into your work. Now let’s talk about banks. Under normal circumstances, the head office recruits the most positions in the following five categories: counter business, customer marketing, risk control, product support, and information technology. For major branches and sub-branches, the positions are basically counter business and customer marketing. Class-based. What are the requirements for these positions? Counter business type Bank counter business type is divided into two types: one is the front desk teller, and the other is the back office teller. It is easy to understand that the front desk teller is to receive customers and handle corresponding business. The back-end tellers are more responsible for reviewing some bank bills and so on. Job application requirements: Since tellers deal with money every day, they must be careful enough. In addition, front desk tellers must have affinity, patience, good communication skills and service awareness. The teller job is a position that exercises personal abilities. Basic requirements: 1. Be meticulous and organized, sensitive to numbers, and have strong sales awareness and skills; 2. Strong sense of responsibility, good service awareness, communication skills and interpersonal skills; 3. Dignified appearance, good temperament, and good manners upright. Customer Marketing Category The customer marketing category is divided into private account managers and corporate account managers. The private account manager is mainly responsible for the sales of financial products and credit cards.