I bought a box of horse fresh cards in Taobao and was informed that it was bound. What should I do?

Contact customer service and apply for processing.

When contacting customer service or applying for handling disputes during or after sales, in order to ensure the security of accounts and systems, it is necessary to provide necessary personal information to verify membership.

In order to facilitate contact, solve problems as soon as possible or record solutions and results of related problems, correspondence, correspondence/call records and related contents (including account information, order information, other information provided to prove relevant facts or contact information) may be saved. If you inquire, complain or give advice about a specific order, account information and order information will be used.