Excuse me, what is the reason why Taobao can't send information?

The reason why Taobao can't send a message may be:

1, Taobao App is not set to receive information, so the information sent is blocked.

2. The seller has multiple customer service accounts. Transfer will be automatically transferred to Want Want Customer Service. When the customer service wangwang is not online, the message will be sent to the main wangwang, which may be a message sent to the main account.

3. There may be prohibited keywords. Check whether there are forbidden words.

Taobao is a large-scale online trading platform in Asia, providing hundreds of millions of high-quality goods such as clothing, beauty, home, digital and telephone charges. At the same time, it also provides secure transaction guarantee services such as secured transaction (payment after receipt), and merchants provide consumer protection services such as return promise and damaged exchange, so that users can enjoy online shopping with peace of mind. Taobao is an online shopping and retail platform under Alibaba Group. Founded by Jack Ma in Hangzhou, Zhejiang Province in May 2003, it is the largest shopping website in Asia. The main function of this website is to provide users with online retail shopping services and e-commerce platform services including C2C, group purchase, distribution and auction.

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