Excuse me, the steps from booking a plane ticket from Taobao to flying (details)

Flight selection

Gansu Travel Network provides you with domestic flight booking service. After selecting various conditions to query, the system will automatically list all the flight information that meets your requirements. In case of flight adjustment or reservation change, our customer service staff will contact you in time.

price

1.[XX discount] is the price after xx discount; 2. [Full price cabin] Full price cabin; 3. Business class and first class only provide full-price tickets; 4. Special note: All the prices shown do not include airport construction fee and fuel surcharge.

Voyage type

What are a one-way ticket and a round-trip ticket?

One-way ticket: Point-to-point ticket. Round-trip ticket: Point-to-point round-trip ticket.

Name and certificate

1. You must submit the order with the name shown on the valid ID of the actual passenger. If the name of the reservation is inconsistent with the name of the certificate, you will not be able to board the plane, and the losses caused thereby will be borne by the reservation;

2. For the convenience of the guests, the website can add the detailed information of the passengers in the order to the ordinary passengers, and the next time you book a room with this name, you can choose it directly without repeated entry.

contact information

1. When submitting the order, please confirm that the contact information you entered is correct and keep the communication open so that our customer service staff can contact you in time;

2. If you fill in the wrong contact person, telephone number and other information, so that our service personnel can't contact you in time, this order will be considered invalid and cancelled.

Repeat order

Please do not submit orders repeatedly (that is, the same passenger has two or more reservations on the same flight on the same day). If orders are submitted repeatedly, tickets are issued repeatedly or seats are cancelled by airlines, the losses arising therefrom shall be borne by the subscribers.

What is an electronic ticket?

E-ticket is a new form of ticket purchase introduced by some major domestic airlines. It does not require customers to hold paper tickets, and there is no need to worry about losing them. When you buy an electronic ticket, you don't need to get a paper ticket as proof of purchase. Your e-ticket purchase record will be found in the airline reservation system. When you buy an e-ticket through Gansu Travel Network, you will receive the e-ticket number and flight information sent by Gansu Travel Network through your mobile phone. Receiving the confirmation message means that the reservation is successful.

How to board an electronic ticket?

1. Go to the check-in counter for boarding pass with valid documents;

2. With valid certificates (resident ID card, military officer's card, soldier's card, military retired card, Hong Kong and Macao pass, seaman's card, etc.). ) and boarding pass are exchanged at the airport, and you can board the plane smoothly after passing the security check.

What is the travel route?

The travel itinerary is a paper voucher for the successful issuance of e-tickets, which is used for financial reimbursement and not as a boarding voucher.

Reimbursement in the travel route

Travel itinerary is supervised by State Taxation Administration of The People's Republic of China, People's Republic of China (PRC), and is included in the invoice management of tax authorities in accordance with the Measures for the Administration of Invoices in People's Republic of China (PRC). It is passengers who buy domestic air transport e-tickets.

Proof of payment and reimbursement;

The travel itinerary is one person and one bill. If you lose it, you won't make it up.

The travel itinerary cannot be changed at will, and passengers should check the items listed in the travel itinerary, such as name, ID number, etc.

Travel to travel itinerary is not used as boarding certificate;

Guests can print their travel itinerary (provided by some airports) at the airport air check-in counter as reimbursement vouchers, which Gansu Travel Network does not provide for the time being.

What is a valid identity document?

"Valid identity documents" refer to the documents that passengers must produce when purchasing tickets and taking flights, and which are stipulated by the competent government departments to prove their identity. Such as: resident ID card, valid passport, military officer's card, police officer's card, soldier's card, civilian or retired cadre's card, Hong Kong and Macao passport, home visit card, Taiwan Province resident Taiwan compatriot's card, student's card, household registration book, birth certificate and other documents/kloc-minors under 0/6.

How can I fly if I lose my ID card?

First, the public security organ where my household registration is located will issue a certificate of loss reporting of my ID card, which will indicate my name, age, home address, effective date, etc. , affixed with my recent bareheaded photo and stamped with the official seal of the public security organ;

Second; Report the loss of identity card to the public security organ; And the public security organ shall issue a certificate of loss reporting; Its contents are the same as those stated in Article 1.

Third, bring my household registration book or work permit, letter of introduction or other valid documents that can prove my identity, and apply to the civil aviation public security organ (there is a duty place in the airport terminal) for issuing a temporary boarding certificate. If you don't carry the above-mentioned valid certificates with you during your trip abroad, you can consult the nearest civil aviation public security organ.

Security of online payment?

At present, online payment technology and security technology have matured. Online payment is operated through the payment gateways of major domestic banks, and the international advanced SSL encryption method is adopted. Security is the responsibility of the bank, which has been certified by the national authority to fully guarantee safe payment. When the user needs to fill in the bank card information, he has actually arrived at the payment gateway of the bank. Therefore, users don't have to worry that your bank card information will be leaked when paying electronic tickets; We monitor in real time, as long as the payment is successful, we can get the ticket.

How long will it take to complete the refund?

It takes three working days to complete the refund. Please be patient. If there are problems such as flight delay and cancellation, we will communicate with you in time about the refund and the time.

After the refund, the remaining money will be automatically returned to the account you originally paid.

1: If the ticket payment is made through Alipay balance, it will be received immediately after the refund is completed. Just check the Alipay account directly.

2. If you paid the ticket through Alipay online banking, the refund will be directly returned to your bank account through Alipay within 1-3 working days.

3: If you paid the ticket by credit card, it will be returned to your credit card account within 14 working days after the refund is completed. Please be patient.

If the fare is not returned to your account within the time stipulated by us, please call us in time for consultation.

How to buy a special ticket?

Please pay attention to our domestic special fares page at any time, and we will launch special fares for some routes from time to time. Because the seats of these special fares are limited, they are sold with the order and cannot be booked; In addition, there are strict restrictions on special fares, and it is generally not allowed to sign, change or return. Once you decide, please buy them at once.

Can pregnant women fly?

It is usually stipulated that healthy pregnant women within 8 months of pregnancy are not restricted to fly, and only the pre-delivery certificate is checked when purchasing tickets. Under normal circumstances, pregnant women who have been pregnant for more than 8 months should not take this flight. In case of special circumstances, a "diagnosis certificate" signed by the doctor and stamped by the medical unit should be submitted in duplicate within 72 hours before the flight, including the passenger's name, age, date of pregnancy, expected date of delivery, voyage and travel date. It is suitable for the flight and requires special care on board. At the same time, they should fill out an "application form for special passengers to fly" in duplicate, and only after the carrier agrees can they buy tickets to fly.

What items are prohibited from being transported by air? What is controlled transportation?

In order to ensure the safety of civil aircraft and passengers' lives and property, it is forbidden for passengers to carry guns, police equipment, ammunition and explosives, inflammable and explosive articles, toxic articles, oxidants, corrosive articles, radioactive articles, articles susceptible to viruses and strong magnetic substances with them or in their luggage. Controlled knives (including daggers, triangular knives and switchblades) and other sharp or blunt objects (including kitchen knives, scissors, big fruit knives, dinner knives, handicraft knives and swords) carried by passengers belong to controlled transport articles. These items should be checked together with the luggage and cannot be carried with you. Security inspection is an important barrier to prevent embargoed goods from getting on the plane and preventing danger, so it is quite strict. I hope you can actively cooperate.

How are the seats on the plane divided?

The seat number of a civil airliner is coded from front to back, and the number is on the side of the suitcase. For an ordinary cabin with 6 seats in each row, if the boarding seats at the front door are numbered A, B, C, D, E and F from right to left. If you board the plane from the front door with the boarding pass of row 10 F, then your seat is the position on the left side porthole of row 10. The seating arrangement in the first class is the same.

Three taboos for taking the opportunity to eat.

In order to avoid dizziness, chest tightness, nausea, flatulence and even vomiting, we should pay attention to three taboos before flying: First, avoid big meat and high-protein food. These foods stay in the stomach for a long time and are difficult to digest. In addition, the digestive juice in the air is reduced, and the stomach function is weakened, which is easy to produce gastrointestinal colic and paroxysmal colic. Second, avoid eating a lot of crude fiber foods, such as beer, soda, soybeans, radishes and so on. These are gases that are easily produced in the body. The higher the flight altitude, the lower the air pressure, causing flatulence, chest tightness, abdominal distension and poor breathing. Avoid eating saturated food and getting on the plane on an empty stomach to prevent the stomach and heart from being overburdened and hypoglycemia.

When does the registration procedure end?

Passengers must arrive at the airport within the time limit specified by the carrier, and go through check-in, checked baggage, boarding pass and other boarding procedures on time with their valid identity documents (checked baggage must go through security check before going through check-in procedures). There is no uniform time for passengers to stop and check in. Usually 45 minutes before the flight departure time. Passengers need to arrive at the airport two hours in advance and check in in advance.

Can pets fly? What are the procedures?

Of course. Pets need to book an aerobic cabin in advance when flying. They need to hold an application form for small animals and a quarantine certificate, and go through the application formalities at the airline ticket office three days in advance before flying.

What is "non-negotiable/rescheduled/dishonored"?

Many discount air tickets have some restrictions, such as:

Cannot sign and transfer: it means that the airline cannot be changed after the ticket is issued.

No rescheduling: indicates that the departure or return date cannot be changed after the ticket is issued. (According to airline regulations)

Non-refundable: after the ticket is issued, it is indicated that all tickets cannot be refunded. (According to airline regulations).

Why can't I use my mobile phone on the plane?

Aviation experts believe that the radio waves emitted by mobile phones may cause explosions or affect the navigation system of passenger planes flying at an altitude of 9500 meters. Scientific evidence also shows that using mobile phones on airplanes is indeed potentially dangerous. Electrical signals transmitted by mobile phones, computers, radios, etc. In addition to their strength, it will also affect the aircraft. If the frequency they emit happens to be the same as or close to the frequency of the aircraft, plus the amplitude (or amplitude), it will cause the greatest damage and dangerous situations will occur during the whole flight of the aircraft. Pilots use airborne radio navigation equipment to keep real-time contact with ground navigation stations and control flight routes. In the case of low visibility, it is necessary to use the instrument landing system to land, that is, to use the blind landing platform on the runway to send electromagnetic signals to the aircraft to determine the runway position. In the process of playing or answering, the mobile phone will not only emit electromagnetic signals, but also keep in touch with the ground base station in standby state. In its search process, although the time of signal transmission is very short, it has strong continuity. Therefore, the electromagnetic waves emitted by mobile phones will interfere with the navigation system of aircraft, and the impact will be even greater in the case of low visibility. When the plane flies smoothly, it is 6000m to12000m above the ground. At this time, the mobile phone can't receive the signal at all and can't be used. In the process of taking off and landing, the mobile phone may get in touch with the ground base station, but the consequences of interfering with the navigation system at this time are the most serious. In addition, the flight of modern aircraft depends largely on the control of computers, and the lines of computer data transmission are distributed throughout the aircraft. When the mobile phone is used in the engine room, the electromagnetic wave emitted by the mobile phone will interfere with the transmission line and affect the transmission of normal line numbers.

What are the main models in the world?

American Boeing Commercial Aircraft Manufacturing Company, European Airbus Industry Company, American McDonald Douglas Company. By the end of 1996, Boeing merged with McDonnell Douglas.

Boeing Series: Boeing 707, Boeing 727, Boeing 737, Boeing 747, Boeing 757, Boeing 767, Boeing 777.

Airbus series: A-300, A-3 10, A-320, A-330, A-340.

McDonnell Douglas series: MD-80, MD-8 1, MD-82, MD-83, MD-87, MD-88, MD-1.

In addition, there are 154 and 154M models made in Russia, Il-18, Il -86, Jacques -42 and An -30 made in the former Soviet Union, and-146 made by British Airways (BAE-/kloc-0

How do passengers handle the liquid items they carry with them?

Announcement on Restricting Carrying Liquid Articles on Civil Aviation Aircraft

To ensure aviation safety, refer to the ICAO standard, 1. The Civil Aviation Administration of China has decided to restrict civil aircraft from carrying liquid articles. Passengers on domestic flights in China can carry with them liquid articles (excluding alcohol) with a total amount of no more than 1 liter (L) at a time, and the excess must be delivered. Liquid articles must be opened for inspection before transportation. Two, take the China civil aviation flight, are not allowed to carry alcohol, but can be used as a consignment. The packaging of alcoholic goods shall comply with the relevant provisions of civil air transport. 3. Passengers accompanied by babies carry liquid dairy products, and patients with diabetes or other diseases carry necessary liquid medicines, which can be carried in moderation after safety inspection. Four, passengers in violation of the above provisions caused by missed flights and other consequences, at their own risk.

Who can't or shouldn't fly?

Who can't fly?

Special passengers, such as unaccompanied children, disabled passengers, blind people, deaf people or prisoners, can only be transported under the conditions stipulated by the carrier, with the carrier's prior consent and if necessary, after making arrangements. The carrier shall not carry passengers suffering from infectious diseases, mental illness or whose health condition may endanger themselves or affect the safety of other passengers. According to the relevant regulations of the state, the carrier has the right to refuse passengers who cannot take the flight. Tickets purchased are considered as voluntary refunds.

Who is not suitable for flying?

Pregnant women, the elderly and infants are not suitable. Patients who have recently undergone surgery and otitis media should also be avoided. Many airlines stipulate that babies can only board the plane after 14 days to avoid respiratory organs being unable to adapt.

What is the payment method of Alipay balance payment?

You can log in to Alipay account to recharge. After recharging, make sure that there is enough balance in your Alipay account to pay for the air ticket, and then you can directly use the balance of Alipay account to pay for the online transaction of Gansu Tourism.

What is the payment method of Alipay cartoon payment?

Alipay Cartoon connects your Alipay account with your bank card, and you don't need the bank card to open the online banking function, so as to ensure that there is enough balance in your bank card to pay for the air ticket, and you can pay directly online.

Troubleshooting online payment?

Can the certificate of online banking only be used on the same computer?

You can't. Install the certificate on the computer's hard disk, and you can install it on other computers by exporting the backup. The process of certificate backup: open IE- click the Internet option of the tool-select the certificate in the content-find the certificate issued by ccbca and click Export-by default, select Next and export it together with the private key, and set the certificate password. When prompted "Specify the file name to export", use Browse to select the storage path, and then name your certificate. Click "Save" and "Next", and the system will display some information about this backup. Click "Finish" and your certificate will be backed up to the location you need as required! When using it on another computer, you can double-click the certificate icon and enter your own certificate password according to the prompt. The system will automatically recognize that the certificate is installed in the computer, and you can use it when it is finished.

What's the difference between dynamic password card (e-bank password card) and USBKEY(U shield)?

When using dynamic password cards (e-bank password cards) for online transactions, there are limits for single transactions and daily cumulative transactions of major banks. If you feel that the payment limit of e-bank password card can't meet your requirements, you can apply to become a U shield customer. U shield is a hardware encryption method with higher security level introduced by ICBC, and online banking transactions using U shield are not limited by electronic banking transaction limits. If you need to apply for U shield, please bring your valid ID card and online banking registration card to the designated outlets to apply for U shield.

How to recharge Alipay account?

Online banking recharge: You can choose any bank card in the bank that cooperates with Alipay to open online payment service and complete payment. Cartoon recharge: connect Alipay account with bank card, enter Alipay payment password, and complete recharge. Post office recharge: go to the post office to handle the "Internet remittance e" remittance business, and then log in to Alipay account to recharge. Network recharge: users only need to go to the business outlets that cooperate with Alipay to complete account recharge by cash or credit card. .

Is there a limit on the amount of Alipay account recharge?

Whether the recharge of Alipay account is limited depends on whether the amount of your online bank card is limited.

Does AliPay need to deduct the handling fee for the ticket payment of Gansu Travel Network?

There is no handling fee for using "Alipay Payment" in Gansu Travel Network.

Can the ticket of Gansu Travel Network be paid immediately by Alipay?

You can get the ticket right away with "Alipay Payment" on Gansu Travel Online.