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Can I get a free refund if the flight time is changed?
If the flight is delayed, passengers can get a free refund when applying for a refund, and a full refund will not generate a refund fee. Because according to the relevant regulations, if the airline cancels the flight, the flight is advanced or delayed, and the passenger wants to refund the ticket, then the departure station needs to refund the ticket directly for the passenger, and the stop station also needs to refund the ticket for the passenger who did not take the flight, and no refund fee is charged.
However, if passengers do not want to fly and want to refund their tickets for personal reasons, there is generally no way to refund the full amount, and a certain percentage of handling fees are required. However, it should be noted that the refund time is different, and the discounts of different airlines are different at that time, and the provisions of the handling fee are different, which should be subject to the provisions of each airline.
In addition, it should be noted that when returning air tickets, passengers should provide their own valid identity documents in addition to valid tickets. There are also passengers who want to refund their tickets only at the place where they were originally issued. If the ticket is not refunded at the ticket issuing place, the staff can only help the passengers cancel their seats, and there is no way to complete the refund.
In addition, there is a special ticket in the air ticket, which is usually called "three noes" ticket. This kind of ticket does not enjoy the business of returning, changing and signing, which means that passengers can't return, change and sign, so once they buy a special ticket, there is no way to apply for a refund.
legal ground
According to Article 19 of China Civil Aviation Passenger and Luggage Domestic Transportation Rules, when the flight is cancelled, advanced, delayed, changed or the original seat cannot be provided, the carrier shall give priority to the passengers to take the follow-up flight or sign another carrier's flight.
Due to the carrier's reasons, when the class of passenger accommodation changes, more passengers will be refunded and less will be made up.
Article 20
If passengers want to change carriers, they should obtain the consent of the original carrier or the drawer and sign the transfer if the seat of the new carrier allows.
When the circumstances listed in the first paragraph of Article 19 of these Rules require the passenger to change the carrier, the passenger and the signed carrier shall reach an agreement before signing and transferring.
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