What does freight insurance mean?

Freight insurance is a kind of freight insurance, which is divided into buyer's return freight insurance and seller's return freight insurance. Insurance products are mainly provided to solve disputes between buyers and sellers due to freight returns.

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What are the characteristics of insurance premium?

Freight insurance is now only for goods that have no reason to return online for 7 days. When the buyer returns the goods, the insurance company will pay the buyer the return freight within 72 hours after the return payment is settled.

The biggest feature of freight insurance is convenient insurance, quick claim settlement, low premium, no need to report or underwrite, and the claim payment is paid directly to the buyer's Alipay account within 72 hours after the successful return.

Freight insurance is an insurance product emerging in the upsurge of online shopping, which can solve the problem of returning goods after we buy unsatisfactory goods and help sellers avoid buying and selling risks to some extent.

Is the insurance premium paid in full?

Because freight insurance is a kind of compensation insurance, it is used to make up for the loss of freight when the buyer returns the goods. The claim amount is calculated by the system according to the address distance between the buyer and the seller, so it is not a full claim.

If the goods actually returned are too big or too heavy (the compensation amount of freight insurance is the cost of sending 1kg express between the receiving address and the delivery address), or the courier company itself charges a high fee, it is really impossible to get full compensation.

Then you can check the estimated claim amount in the policy details in the order, evaluate and choose a relatively cheap courier company, or try to negotiate with the seller before returning the goods for a refund.

Did you pay the freight in advance for the insurance?

Whether freight insurance needs to be prepaid depends on the way the buyer sends the goods back. There are two situations:

First, after the buyer applies for a return in Taobao backstage, he can directly return the order information and make an appointment for a courier to pick up the piece with the permission of the seller. The courier will pick up the pieces at home within the agreed time, and the freight will be deducted directly from the freight insurance, so there is no need to pay in advance.

Second, the buyer chooses the courier company to send back the goods according to his own situation, and does not operate through the Taobao background process. In this case, the buyer needs to prepay the freight and the seller receives the goods. After confirmation, the insurance company will return the freight insurance to the Alipay account bound by the seller. It should be noted that freight insurance and freight are different, and the actual amount of the two will be different.