What should I do if I can't receive the identity verification code of the credit report? What is the reason?

For personal credit records, identity verification is a very important step, because only after the verification is passed can you receive the credit report by receiving the verification code and entering the submission, otherwise you can't query it. Many users say that they have not received the identity verification code after submission. What should I do?

Generally speaking, as long as the inquiry application is submitted successfully, you will receive the identity verification code 24 hours later. If you don't receive it, there are several possibilities:

1. The registered mobile phone number is incorrect.

This is a very common situation. You need to fill in your mobile phone number when registering. I suggest you check it again after entering it to prevent mistakes, otherwise you won't receive the identity verification code.

2, mobile phone software interception

Nowadays, many Android phones will be equipped with various mobile phone housekeepers, and credit messages may be deleted as spam messages. It is recommended to close the mobile phone software and try again.

3. The mobile phone number is abnormal

For example, arrears, freezing, and poor signal may all lead to failure to receive verification messages.

4. Verification error

Because the application for inquiring the credit report needs to pass the identity verification, if there is any problem, it will be reviewed after submission. If it is not correct, the authentication code will not be sent. You can log in to the credit center to inquire about the processing situation, and you can re-verify and submit it again.