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Solution to the problem of Samsung mobile phone answering the phone automatically

Recently, some users reported that Samsung mobile phones automatically answer calls, which is actually a common problem. If you encounter this problem, don't worry, we will provide you with a solution below.

Automatic connection function

If your Samsung phone automatically answers the phone when you connect the headset, it may be because your phone has the automatic connection function turned on. You can turn it off as follows.

Android 2.2/2.3 system

Enter Settings-Call Settings-Answer Phone-Answer Mode, and then select Automatic to uncheck it.

Android 4.0 or later

Click "Mobile Phone" in the standby interface, then press "Menu" to enter "Call Settings", find "Call Accessories" and turn off "Auto Answer".

Restore factory settings

If the headset is not connected, but the problem still exists, it is recommended that you back up the important data in your mobile phone, including contacts, text messages, pictures, etc., and then restore the factory settings. Click Settings, Reset, Privacy, Personal and Restore Factory Settings.

Professional after-sales service

If the above methods can't solve the problem, I suggest you take the purchase invoice, maintenance card and mobile phone to the nearby Samsung service center. Our professional after-sales engineers will provide you with tests and solutions.