Can I change the package without changing the telecom card number?

1. can be handled through online business hall or manual customer service. Generally, you can apply for changes in the online lobby by clicking self-service on the homepage of the online lobby.

2. Mobile phone clients (such as Yixin, Tianyi Customer Service, and Pocket Business Hall). ) Select the package and click Change.

You can change your number in the local telecom business hall with your ID card. Changing the number only changes your mobile phone number, and the rest has no effect on you. For example, mobile phone UIM cards, packages, etc. Nothing has changed. Please consult in the business hall for details.

Extended data

Telecommunication service development

20 1 1 year, China Telecom Group Company continuously improved its full-service operation capability, successfully completed its key market operation tasks, and made new breakthroughs in its full-service operation and expansion.

Income maintained good growth and new breakthroughs were made in scale expansion. 20 1 1 year, the consolidated operating income of the group was 292.024 billion yuan, up by 12 1% year-on-year, of which the operating income from the main business of communication (excluding installation fees and terminal sales) was 2403./kloc-0.50 billion yuan, up by 80% year-on-year. Among them, fixed-line revenue 1, 706.1.500 million yuan;

The revenue of mobile business reached 69.7 billion yuan, up 42.6% year-on-year, accounting for 29% of the operating income of the main communication business, up 6.9 percentage points over the previous year. 20 1 1 year, the number of mobile users increased by 29.78 million, reaching 65438+23 million, and the market share of mobile users reached 12.4%.

The total number of mobile users in the southern market exceeds that of China Unicom; Cable broadband users reached 85 15000 households. The scale breakthrough of 20 1 1 has achieved phased results, which has laid favorable conditions for the long-term sustainable development of enterprises in the next step.

The terminal led the initial formation of the sales model, and the overall business operation ability was improved. 376 1 self-operated hall completed the renovation of the store, and the terminal sales in the hall increased by more than 27% year-on-year;

Local breakthroughs have been made in social channels. The proportion of mobile users developing social channels is 58.0% annually (including 20165438+65438+6 1.0% at the end of February in 2000), and 97.4% of local branches have achieved the development goal of Tianyi terminal business in at least five of the top ten social channel retail stores. By the end of the year, 9,752 stores had been introduced from C to G.

The channel support system completed the traversal test, which laid the foundation for the introduction of mobile phones in Snapdragon and the expansion of social channels. The improvement of channel capacity has promoted the breakthrough of mobile users' development ceiling, with nearly 8 million new users in 201year and 65438+February. Start the strategy of "Broadband China Optical Network City", accelerate the broadband speed, and launch the independent convergence package to realize the two-way pull of mobile broadband. The average monthly growth of broadband users exceeds 1.32 million, leading the broadband business to maintain rapid scale development.

China Telecom's public MMS, WAP value-added service, morning and evening news, Tianyi Express and Tianyi VIP special issue mobile newspaper service will be offline on June 30th, 20 18, and related services will be stopped.

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