Responsibilities of cashier front desk

Responsibilities of cashier's front desk (15)

In the ever-changing modern society, the frequency of job responsibilities is getting higher and higher. Making job responsibilities can reduce illegal acts and accidents. What problems should be paid attention to when formulating job responsibilities? The following are my carefully arranged cashier front desk duties, welcome to share.

Responsibilities of cashier at the front desk 1 1. Overview of job responsibilities Understand the responsibilities of the receptionist at the front desk, master the cashier business, abide by the company's rules and regulations and employee manuals, obey the instructions of superiors, and cooperate with their work. Correct attitude, integrity and professional ethics.

Second, the specific job responsibilities and job requirements

The front desk is the first contact department of hotel guests, and the front desk service directly affects the guests' impression of the hotel, so it is very important to improve the front desk service level.

Dress in accordance with the regulations before taking up the post, and be fresh and tidy; Wear a badge on the left chest; Hair should be combed neatly. The hair of male employees should not exceed the collar and should not leave a beard. Female employees' hair should not go over their shoulders.

Second, stand at work, stand tall, keep a natural and friendly smile, and don't leave at will at any time.

Third, treat guests politely, take the initiative to greet guests, use clear honorifics with standardized language, and build a mini-themed hotel with the service concept of "smile service, guests first".

Four. Do a good job in the handover, put forward the unclear places in time, hand over the reserve fund, and do not collect the accounts if the accounts are unclear.

5. Do a good job in preparing for the handover, carefully check whether the computers, POS machines, printers, calculators, money detectors, business card printing machines, scanners and other equipment work normally, and do a good job in cleaning and maintenance.

Responsibilities of cashier front desk 2 1. Mastering all aspects of cashier work in stores can quickly solve various business problems in cashier, so as to be accurate, fast and error-free;

2, do a good job in cash custody, handover and related business reports, so that tickets, accounts (silver) are consistent, and accounts are consistent;

3. Take the initiative to take care of the store to assist in the reception without cashier.

Cashier front desk job responsibilities 3 [management level]

Direct supervisor: cashier supervisor

[Job responsibilities]

Execute the supervisor's work instructions and report the work. Responsible for the settlement of various expenses of hotel guests. Enter and check the documents of accommodation expenses, catering, room bar, telephone, entertainment, laundry, haircut, flowers and other expenses, and notify relevant departments in time when problems are found.

Responsible for collecting the advance payment of accommodation in full, and collecting the arrears, and making collection records.

Responsible for the authorization of credit cards exceeding the credit limit.

Responsible for preparing cashier's daily report to ensure that bills and payment slips are consistent with cashier's daily report.

Pay the operating expenses on time and carefully handle the handover procedures and records.

Do a good job of keeping and taking valuables from guests.

Do a good job in foreign currency exchange according to the relevant regulations of the bank.

Accurately grasp the foreign currency quotation of the day and strictly implement the foreign currency exchange system and operating procedures.

Familiar with the denomination of various foreign currency cash tickets, checks and credit cards, and familiar with the methods of identifying the authenticity of cash, checks and credit cards. If in doubt, contact the relevant bank departments immediately.

Keep all kinds of currencies and vouchers well, check them on time, make a daily exchange report every day, and exchange money with the bank in time.

If there is an error in the exchange, it should be reported and handled in time.

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Cashier front desk responsibilities 4 1, do a good job in the registration and settlement of members' consumption in their stores;

2. Responsible for customer reception and registration;

3. Make, print and check cashier related vouchers;

4. Summarize receipts and invoices and prepare relevant reports;

5. Register the cash and bank journal according to the receipt voucher, and regularly send the voucher summary to the finance department;

6, properly keep the cashier equipment, cashier system and keep the front desk area clean and tidy;

7. Cooperation with other departments;

8. Complete other tasks assigned by the company's superior.

Responsibilities of cashier at the front desk 5 (1) Preparation before shift

1, the hotel cashier should check in according to the shift schedule before taking up his post, and the hotel cashier foreman will supervise the implementation and sort out the report.

2. The cashier counts the working capital together with the foreman or supervisor, and signs the register after it is correct. Liquidity transfer procedures must be handled between shifts, and the hotel cashier's liquidity transfer register must be signed.

3. Collect the bills and receipts required by the class, and check whether the bills and receipts are numbered in sequence. If there are missing numbers or short links, you should return them immediately. After work, unused bills and receipts should be returned and signed in the bill collection register. Hotel bills should be managed and supervised by the supervisor.

4, check whether the date and time of the computer system is correct, if there is a wrong date or time, should promptly notify the foreman to adjust, and check whether the ribbon, paper tape is enough.

5, check the hotel cashier handover notebook, understand the problems left over from work, so as to deal with them in time.

(2) Normal operating procedures

1, when the waiter gives the order menu to the cashier, the cashier should first check whether the number of people and station numbers on the order menu are recorded completely, and return them to the waiter if the records are incomplete.

2. When the number of people ordering food and the station number are recorded completely, they will officially enter the menu. One is to input the guest's bill number into the computer, and the cashier will automatically compile the bill number for the guest to use when checking out; Then input the number of guests, the number of jobs and the content and quantity of food and drink ordered by the guests according to the menu keys of the computer. You can wait for the guest to check out after you go in.

(3) checkout workflow

1. The check-out of the hotel is a single two-couplet: the first couplet is the financial couplet, and the second couplet is the guest couplet.

2. When the guest asks to check out, the cashier will print out the temporary statement according to the station number reported by the hall staff. The staff in the lobby should check the bill first, then sign their names, and then settle the bill with the guests. If the staff in the lobby don't sign, the cashier should remind them to sign.

3. If the guest checks out now, the staff in the lobby should take two bills back to the cashier for summary, return the second bill to the guest, and keep the first bill by the cashier.

4. If the guest pays the bill, the hall staff will hand over the guest's bill certificate to the cashier, and then hand over two bills to the cashier for processing.

5. When the guest shows the discount card when checking out (or the lobby manager gives the guest a discount), the lobby manager should give the discount card (or the manager's signature) and two bills to the cashier for discount according to the procedure. If the lobby manager only gives the cashier a bill, the cashier can't handle it.

6. When the bill is invalidated or modified, the relevant personnel shall explain the reasons for the invalidation or modification and sign it. After confirmation by the hall management personnel, the amendment form and void form (in duplicate) shall be submitted to the cashier and sent to the finance department for review.

7. For various reasons, if the guest needs to check out late, he must first ask the hall manager to approve the guarantee, and then transfer it to the accounts receivable of the finance department.

8, the hotel general manager, deputy general manager to entertain guests or sales staff, approved by the leadership to entertain customers must use internal bills, bills please sign the leadership and then turn to the finance department for review.

9, the cashier in this shift after the business, should do single class checkout; The day's work is over, and the general class should settle up. Carefully check the meal and income of the day and fill in the "East (West) Park Hotel Checklist".

(four) single and general account

At the end of each shift, make a summary of each shift; At the end of the day's work, the general shift has to settle accounts. Click "single" directly. "Total shift checkout" button, the computer will automatically summarize the operating income and generate several reports, and print out the reports as needed.

(5) Inquiry of current and historical accounts.

"Current account inquiry" refers to unsettled accounts and accounts in the last three days. Click the "Current Account Inquiry" button directly, and the computer will automatically find out the required account.

"Historical account query" refers to the previously generated account, and the operation method is the same as above.

(6) Invoice management

1. The invoices collected by cashiers shall be kept and written off by myself, and shall not be collected and written off by others. When writing off, the invalid page number should be folded, and the invalid number should be filled in the invoice inspection record column behind the invoice cover.

2. The amount of the invoice should be based on the amount of the guest's consumption list (the agent should sign the full name on the relevant items of the invoice), and attach the guest's consumption list to the back of the invoice stub.

3. When the invoice is written off, it is found that the stub is not attached with the customer's consumption bill or the invoice is not connected with the serial number. In addition to writing a written explanation and attaching it, the manager shall also bear all the economic losses arising therefrom.

4. The lost invoice shall be reported to the Finance Department in written form in time, and the registration fee for declaring the lost invoice invalid shall be borne by the agent.

(7) Management of invalid bills

At the end of the cashier's shift, the adjustment sheet and invalidation sheet of computer operation records should be submitted to the audit. The invalid list must be signed and confirmed by the foreman or above, and the reasons for invalidation shall be indicated. If mistakes are found afterwards, but the saved bills cannot be found, the cashier shall bear the economic responsibility and investigate the reasons for destroying the bills.

(8) Collection procedures for cash, checks and credit cards.

1, cash

1) When you receive cash, you should pay attention to distinguish the authenticity and whether the currency surface is in good condition.

2) Do not accept coins in currencies other than RMB.

2. Cheques (generally not used in Hai 'an area)

When you receive a check, you should check whether there is a bank account number and name, and whether the seal is complete and clear. A seal is generally an official seal and two or more private seals. If there is any shortage, first ask the drawer whether the seal is consistent, and leave the name and telephone number of the contact person in the endorsement. The hotel doesn't accept personal checks. If the check is accepted by the hotel manager or above, the guarantor will bear all the responsibilities for any problems with the check.

3. Credit card

1) When accepting a credit card, you should first check the validity period of the check card and whether it is accepted within the scope of use, and check whether the card is included in the stop payment list. (If the paper quality of the credit card is incorrect, the credit card banks within the scope of non-acceptance will reject it if it expires and the payment is stopped.

2) When the guest checks out, fill in the consumption amount in the consumption column of the purchase order, and ask the cardholder to sign it. Carefully check the card number, expiration date and signature, which should be consistent with the credit card. After it is correct, tear off the cardholder's stub and submit it to the guest together with the bill.

3) If the cardholder fails to check into the hotel or leaves the hotel first to pay for others, the cardholder must first sign the purchase order and fill in the payment confirmation. The cashier should carefully check the card number and signature, and authorize according to the estimated amount of reserved days. After obtaining the authorization, mark "Approved" on the edge of the purchase order, sign the name of the handler, and write down the authorized amount and authorization number.

4) Anyone whose credit card exceeds the limit must call the credit card authorization center of the bank or get authorization through EDC. If the actual consumption exceeds the authorized amount, it should be re-authorized. You can only use one authorization code at a time, and you need to purchase multiple authorization codes separately to accept it.

5) If the subscription amount exceeds 10% of the authorized amount, the original authorization code can still be used without authorization.

(9) Procedures for handing over cash and bills after work.

1, cash transfer procedures

After the hotel cashier completes the report, he will fill the received cash into the cash bag respectively, and then put the cash into the bag. It is required that the cash contained in the cash bag is consistent with the amount recorded in the cash bag, and sign the cash receipt and payment record book to handle the cash handover procedures. Put the money bag into the safe under the supervision of the cashier. When the cashier leaves work, the cashier will count the cash bags one by one to check whether the amount on the cash bag is consistent with the amount in the cash transfer record book. After it is correct, sign the name column of the transferor, and so on, and the procedures will remain unchanged until the chief cashier completes the counting the next day.

2, the guest bill handover procedures

There are two procedures for handing over customer bills: one is to use, which arranges the used customer bills according to the sequence number, wraps them with the customer bill distribution form, and puts them in the designated location for auditors to review at night; The other is not needed. Check whether the last passenger bill has a serial number. After it is correct, go through the refund procedure. Sign the receipt of the hotel cashier's check collection register. When the subsequent shifts continue to be used, sign in the receiving column to handle the handover procedures. After one day's work, the unused passenger tickets should be returned to the competent department, and the return signature formalities should be handled.

Responsibilities of cashier front desk 6 1. Abide by various financial systems and operating procedures;

2, in accordance with the provisions, do all the accounts for the guests who leave the store;

3. Collect the returned outstanding accounts and report the outstanding items to the assistant manager in the lobby;

4. Handle refund, payment and transfer;

5. Responsible for exchanging foreign currency for guests and providing safe for valuables;

6. Ensure that all procedures at the front desk comply with the company's accounting standards;

7. Investigate any account differences that may occur on the basis of night audit;

Responsibilities of cashier front desk 7 1. The front desk is the first contact department of hotel guests, and the front desk service directly affects the guests' impression of the hotel, so it is very important to improve the front desk service level.

2. Dress in accordance with the regulations before going to work, and the clothes are fresh and tidy; Wear a badge on the left chest; Hair should be combed neatly. The hair of male employees should not exceed the collar and should not leave a beard. Female employees' hair should not go over their shoulders.

3. Stand well, stand up straight, keep a natural and friendly smile when on duty, and don't leave at any time. Be courteous and considerate, be friendly to guests, greet guests actively when they meet, use honorific words to guests, use standardized and clear language, and build a mini-themed hotel with the service concept of "smile service, guests first".

4, carefully carry out the handover work, unclear place should be put forward in time, petty cash shift, before the account is not clear after the account is not answered.

5. Do a good job in preparing for the handover, carefully check whether the computers, POS machines, printers, calculators, money detectors, business card printing machines, scanners and other equipment work normally, and do a good job in cleaning and maintenance.

6, master the room status and room conditions, actively and enthusiastically promote the room, understand the scheduled departure guests and meetings on the same day, and confirm their payment methods to ensure the accuracy of check-in and checkout.

7. Quickly and accurately handle the check-in, room extension, room change and check-out procedures for guests, and take the initiative to explain the room rate to the guests when opening the room to avoid misunderstanding. It is necessary to complete the guest verification procedures and check-in registration.

8. Accurately and skillfully collect cash from guests, print various bills for guests, settle accounts for guests in time and accurately, and issue invoices according to the reasonable requirements of guests.

9. Fill in the invoice and receipt issuance specifications, issue them according to the facts, and do not falsely make out the amount;

10, do a good job of collecting money in time, quickly and accurately, be honest with the cashier, don't spend too much money, don't bring private money to work, and don't misappropriate public funds without permission.

1 1. The cash and bills received every day must be consistent with the bills.

12, properly handle guest complaints. If it can't be solved, ask for instructions from the superior in time.

13, the reserve fund shall not be put into storage in blank. Without approval, operating income shall not be lent to any department or individual in cash.

14, keep a cashier's account, and check whether the daily operating income, bills and bills are consistent with the statements. The cashier on duty is responsible for the input of statements, bills and cash during the shift.

15, handle all kinds of accounts in strict accordance with accounting regulations. Obey the arrangement of the superior supervisor and finish the task seriously.

16, employees should be familiar with the hotel long-term guest agreement and the contracts of various units, especially the discount and deduction agreement.

17, sort out the accounts of "outstanding check-out" guests every day, and handle abnormal situations.

18, correctly handle the issuance of keys.

The cashier's front desk is responsible for 8 1, arriving at the post on time, checking the equipment and making all preparations for business collection.

2. According to the cash management system, do a good job in cash and various bills collection and payment, and strictly abide by the hotel's confidentiality system.

3. Do a good job in scheduled reception, settlement and collection, so as to be stable, accurate and fast.

4. Understand the prices of all kinds of wine, vegetables, cakes and drinks in the restaurant, and understand the service of the restaurant.

Cashier front desk job responsibilities 9 job description:

1. is responsible for collecting maintenance fees and issuing invoices to customers after confirming that the payment has been received.

2. Complete the income journal of the day, ensure that the accounts and cash are clear and correct, hand over the money of the day to the cashier in time, and complete the handover procedures.

3. Finish sorting and pasting the statement and income summary on the same day, submit it to the service manager for confirmation, and then pass it to the cashier in time to prepare the voucher.

4. Be responsible for the control of invoices and check with the accountant at the end of each month.

5. Assist the service consultant to check and confirm the relevant funds (deposit, overcharged maintenance funds, etc.). ).

6. Be responsible for checking and tracking the monthly maintenance cost.

7. Responsible for automobile inspection and other payments (quality products, renewal premium, etc.). )

8. Responsibility for cash custody on the same day

9. Responsibilities of management, use and storage of fixed assets

10. Cooperate with business departments to complete relevant business tasks according to the company's annual business plan.

1 1. Satisfy customers with thoughtful and smiling service attitude and professional and high-quality work level, without complaint responsibility.

12, other work assigned by superiors

Requirements:

1, major in finance, college degree or above.

2, engaged in cashier, cashier 1 year work experience.

Cashier Front Desk Responsibilities 10 Cashier Front Desk Responsibilities

1, strictly implement and abide by the rules and regulations of the club. Obey the manager's work arrangement and provide first-class reception service for guests in accordance with the prescribed procedures and standards.

2. The cashier at the front desk is a concentrated expression of the overall service quality of the hotel. Good psychological quality and high self-esteem are required. When talking with guests, you should be articulate, concise, gentle, natural, decent and generous, and always smile. The language should be Mandarin and the clothes should be neat. Hair dyeing, grotesque hairdressing, heavy makeup, nail dyeing, wearing and working are not allowed.

3. Provide accurate, fast and polite quality service to the guests with good appearance, appearance and full spirit.

4. Carefully operate the computers, calculators, money detectors and other equipment used, make preparations before shift, carefully check whether the computers, printers, calculators, money detectors, credit card POS machines, business card printing machines, scanners and other equipment work normally, and do a good job in cleaning and maintenance.

5. Have a strong sense of responsibility, abide by the attendance system, be responsible for cashier and checkout, be meticulous and selfless, do not accept more or less cash from guests, strictly abide by financial rules and regulations, act according to regulations, and do not cheat. In principle, you should ask for instructions more often, report frequently, make your own decisions or have a weak sense of responsibility, and be responsible for account losses and money losses.

6. Master the checkout process such as cash, check, credit card, bill signing and account hanging;

7. Master the room status and guest room conditions, understand the pre-departure guests, meetings and banquets scheduled for the day, and confirm their payment methods to ensure the accuracy of check-in and checkout.

8. Don't accept less cash from guests without permission, and be aboveboard at work. If there is misappropriation of public funds or embezzlement of funds, fines, dismissal or judicial organs shall be given according to the seriousness of the case.

9. Cooperate with the receptionist and greet the customers actively. When the guests come to check out, they should first ask whether they are checking out (there are guests coming to check out). If yes, ask the guest's room number clearly and let the guest get the delivery card and deposit slip. If it is a team, be sure to confirm with housekeeping whether all rooms have been submitted and make rounds. Be sure to report the service items and prices of various items consumed to the guests, explain all the questions of the guests' bills, collect some cash and checks accurately and skillfully, print various bills for the guests, settle the accounts for the guests in time and accurately, and issue invoices according to the reasonable requirements of the guests. All kinds of banknotes must be able to verify the authenticity and have the basis for signing accounts. When you give a guest change, you should say to the customer: Here is your change of xx yuan, please order.

Note: The cashier at the front desk should contact the guest room floor and telephone switchboard immediately when they check out, so as to prevent the bills of drinks, laundry and telephone charges from being missed.

10. Accept credit card payment and strictly follow the process;

1 1. Cash and bills received every day must be checked with bills and statements. After each shift, the income statement of each cashier will be printed out.

12, do a good job of handover, put forward unclear places in time, hand over the reserve fund and unfinished business, and do a good job of handover for each shift after the previous account is unclear.

13, strictly abide by the financial system, daily cash income must be handed in in time, and special circumstances need to be reported to the management to ensure that the accounts are consistent with the facts;

14. Do a good job in the economy, focus on the overall situation, subordinate individual interests to collective interests, and do a good job.

15, the turnover reserve fund must be counted in each shift, and it is not allowed to arrive at the warehouse in vain. Cash from daily operating income shall not be misappropriated without the approval of special management personnel, and cash from operating income and reserve funds shall not be lent to any department or individual under any pretext.

16, handle all kinds of accounts in strict accordance with accounting regulations. Obey the arrangement of the superior supervisor and finish the task seriously.

17, if you need to leave your post temporarily at work, you should pay attention to the safety of money and lock the drawers and till at any time;

18, you are not allowed to bring private money to work during working hours;

19, master the counterfeit currency identification technology of denomination cash and the use method of money detector to prevent counterfeit currency income;

20. The collection should be quick, accurate and polite, and the guests' money should be put away. The person who signs or hangs the bill must be based on sufficient evidence;

2 1, memorize the names and internal telephone numbers of employees in various departments of the hotel, and maintain good cooperative relations with employees of the company such as waiters and greeters in their work;

22, familiar with the computer boot, shutdown process and computer daily troubleshooting;

23, familiar with cashier, lose single, checkout operation process and checkout, ledger, transfer and other procedures, daily print audit report, do it in time;

24. Don't chat with anyone in front of the checkout counter, and non-staff members are not allowed to enter the checkout counter;

25, shall not use the computer to do other work has nothing to do with cashier;

26. Do not disclose the operating income, information, procedures and related data of the hotel to irrelevant personnel and the outside world;

27, master the correct use of invoices and receipts; Strictly abide by the cash and bill management system

28, properly handle the guest's complaints, when can't solve, timely ask for instructions front office manager or assistant manager or manager on duty.

39. Clean the counter and clean up the post.

30, system password safekeeping, one job number, no * * *.

Responsibilities of cashier front desk: 1 1 1. Provide information to guests, and help them to solve all kinds of needs with enthusiasm, thoughtfulness and care.

2. Cash and bills of daily income must be checked with bills, and different bills should be put into payment bags according to different currencies.

3, properly handle the guest's complaints, when can't solve, ask for instructions in time.

4. Petty cash shall not arrive at the warehouse with white stripes. Without approval, operating income shall not be lent to any department or individual in cash. (For example, the general manager of KTV can borrow cash at the front desk due to special circumstances, but he has to go through relevant procedures. )

5. Coordinate the relationship between colleagues and better serve customers.

6. Deal with all kinds of accounts in strict accordance with accounting laws and regulations. Obey the arrangement of the superior supervisor and finish the task seriously.

7, correctly handle the guest's message, telex, etc.

8, every day to sort out "check-out account is not flat" guest accounts, report the abnormal situation.

9, correctly handle the issuance of keys.

10, get the key of the valuables safe and record the entry and exit of the valuables safe.

1 1. Fill in the business day report for cash and bills received every day according to different bills and submit it to the auditor for signature and review. After the business on duty is over, the tickets, bills and notes of the day will be made into business day reports, which can only be released after being confirmed by the auditors.

12, pay close attention to the lobby and report to the superior supervisor and the security department in time if there is any abnormality.

13, the computer password is properly kept, one person takes one bite and is not allowed to be used.

Responsibilities of cashier front desk 12 1. Handle daily work according to the company's relevant rules and regulations and financial system;

2. Ensure that the cashier is clean and tidy, and there are no sundries around;

3. According to the cash register workflow, operate and use cash register equipment such as computers, credit card readers and money detectors in strict accordance with regulations;

4. Correct professional ethics and keep the business information of the store confidential.

Cashier Front Desk Responsibilities 13 Swimming Pool Front Desk Responsibilities

1, abide by the company's rules and regulations, obey the work arrangements of the curator and department heads, and be full of energy and smiling.

2, do a good job of succession, carefully check whether the computer, printer, card reader, telephone and other equipment work normally, and do a good job of cleaning and maintenance.

3. The change and petty cash needed for the day must be counted every day, and it is not allowed to be cashed with white bars. Do a good job in the handover of the day and carefully count the spare.

4. It shall not be withdrawn without reason. If the bill is to be withdrawn, the signature of the curator is required.

5. Responsible for the reception of all customers entering the store, including taking the initiative to say hello, pouring water, consulting customers' needs and answering various questions raised by customers.

6. Answer the appointment phone, arrange the swimming time of each baby reasonably, answer all the questions asked by customers on the phone one by one, and make written records when necessary.

7. After the customer enters the store, he/she will place an order and arrange the customer to swim in the library in the order of reservation.

8. Ask the baby in AUO Pool if he has a bathing suit and a waterproof diaper. If not, communicate with parents and guide them to buy.

9. If it is a first-time customer: introduce our team, company, package and products in the museum, and recommend the appropriate package and products according to customer needs to realize sales.

10, communicate with the teachers in the museum from time to time, get a clear understanding of the operation in the museum, and send valuable information to the curators and teachers in the museum.

1 1. Make detailed customer consumption records.

12, responsible for the sales, replenishment, inventory and shelf life of all goods in the swimming pool.

13, responsible for cashier, invoicing, card handling, etc. Of all the accounts in the museum.

14, keep the front desk area clean and tidy, and daily maintain the potted plants and newspapers in this area.

15, implement the company's attendance system, be responsible for employee attendance summary, leave registration, and supervise punching.

16, submit the daily report in the library on time every day and make data analysis.

17. Handover: check the payment received on the same day (cash, credit card, WeChat, Alipay, shopping vouchers, etc.). ), service number document, etc. , and handover in the system.

18. Cash and drawer keys at the cashier can only be kept and used by designated personnel, and other personnel are not allowed to withdraw them for any reason. If there is any problem, it shall be borne by the cashier.

19, after the cashier, turn off the cashier equipment and cut off the power supply.

Cashier front desk responsibilities 14 1, responsible for customer reception, commodity sales and membership card handling, and arranging the signing of security agreements;

2. Responsible for the cashier work and cash management in the store, to ensure the normal cashier work in the store;

3, daily work report and financial data statistics, commodity inventory statistics;

4. Responsible for store customer service, timely and effectively handle customer needs and complaints to ensure customer experience satisfaction.

5, complete other work arranged by the leadership.

Responsibilities of cashier front desk 15 1. Be familiar with the work flow of this position and achieve standardized operation.

2. Skilled in operation skills to ensure timely, accurate and correct checkout and collection.

3. After arriving at the post, make all preparations before business: lighting, window lighting, TV, money detector, coffee machine and hall music to ensure the smooth progress of the front desk work.

4. Manage petty cash to ensure its accurate quantity and safe storage.

5, remember your computer password, not with others * * *, shall not be leaked to outsiders.

7. Keep the receipt well, and make out the invoice after closing the account. The invoiced amount must be consistent with the amount of cash and air tickets received; Refunds and invalid tickets should be corrected in time.

8. Have a meeting with the Finance Department at 9: 00 every day: cash, receipts, business day statements, big accounts of the previous day. Before making payment with the finance department, it is necessary to classify and summarize the cash and credit cards and check them with the air tickets. If problems are found, find them in time to avoid losses. Do it every day.

9. Handover with customer service after work every day: the order of the previous day, the reason for entering the store, the bag after picking up, and the customer list.

10, the order of the day is entered into the computer, and the money of the previous and later days is entered into the computer; Secondary input computer (single number, set, photographer, additional amount).

1 1. Settle every day, and the amount after settlement is included in the income of the next day.

12. Send a short message to Mr. Han's daily business after work every day: order number, average number of sets, average deposit, today's income and total income.

13. Make a daily business report. The beginning of the daily report must be the same as the beginning of the big account. Daily expenses of the front desk: catering, fruit supply and instant prizes can be paid from the front desk with the signature of the store manager. Other expenses must be approved by the financial manager or general manager before they can be withdrawn.

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