My relatives asked me for Taobao account number and verification code, but I didn't receive the verification code.

First of all, let's take a look at the reasons why Taobao SMS verification code can't be received:

1, abnormal gateway of mobile communication service provider.

Solution: Change the time period and reapply.

2, holiday mobile phone communication service providers send SMS congestion

Solution: Change the time period and reapply.

3. Unsupported mobile phone number segment

Solution: Due to the limitation of the gateway of the mobile phone communication service provider, the following mobile phones are temporarily supported:

Mobile phones: 134, 135, 136, 137, 139, 147, 150,1.

Unicom: 130,13, 132, 155, 156, 183, 185.

Telecommunications: 133, 153, 180, 189.

4. People around you can use it normally, but they can't get it.

Solution: It may be the phone itself. It is recommended to change the mobile phone card to someone else's mobile phone and try again.

If you still can't receive the mobile phone verification code after many attempts, you can't handle services such as Taobao account registration/activation, password retrieval/password protection, and stolen opening. I suggest you help yourself by email.

Next, let's take a look, Taobao SMS verification code can not be received, how to solve it:

Solution 1: When passing through the gateway, abnormal network communication may lead to the loss of short messages or delay in receiving short messages. Please be patient. Solution 2: The mobile phone is in poor condition and the signal is poor. It is recommended to try to turn off the phone for about 30 minutes, or take out the mobile phone card and install it on another mobile phone and try again.

Solution 3: Please verify whether the SMS interception system is turned on or some SMS interception software is installed. It is suggested that the mobile phone with mobile phone card should try again, or open the SMS interception software to check the SMS interception.

Solution 4: As a security verification tool for the account, if it is not used for a long time or not, it is recommended to replace the bound mobile phone. If the mobile phone is not at hand for the time being, it is recommended that family members (friends) return it. If you are in a hurry, you can ask your family (friends) to forward the verification code to you before you operate.

Solution 5: You can't receive SMS when your phone is down or in arrears. If the mobile phone still works, it is recommended to recharge the phone bill before operation.

Solution 6: If fast payment is used for payment or contract signing, Alipay has changed its number, but the SMS is still sent to the previous mobile phone. Please contact the bank to modify the mobile phone number reserved by the bank and try again.

In general, SMS verification code will be sent to your mobile phone within 10 seconds. If there is a problem, don't be too alarmed. According to the above reasons and solutions, the problem is solved.