Forgot your nova9 mobile phone password?

If you confirm that you have forgotten your mobile phone password and need to unlock it, we can help you forcefully restore your phone to factory settings. However, the data in your phone will also be cleared and cannot be restored. It is recommended that you recall whether you have backed up your phone data through cloud backup or other methods. It is also recommended that you carefully recall whether you have set/modified the password yourself, or ask your relatives and friends to confirm whether someone else set a lock screen password on your phone when you were not carrying your phone. If you are sure that you cannot recall the password, you need to To forcefully restore factory settings, please follow the steps below:

a. With the phone turned off and not connected to the USB cable, press and hold the power button and the volume up button at the same time. The phone will vibrate and wait for 5 seconds before entering. Recovery mode. If you cannot enter Recovery mode, please press and hold the power button when the power is turned off. When the power-on vibration occurs after about 5 seconds, press and hold the volume up button together for about 2 seconds and release it. The screen will go black for about 10 seconds and you will enter Recovery mode. model. If you still cannot enter Recovery mode after several attempts, it is recommended that you bring your purchase invoice to the Huawei Customer Service Center for processing.

b. Press the volume up and down keys, select Clear Data, and press the power key to confirm (some products support Recovery touch screen operation, and you can click on the touch screen to perform selection operations);

c . Press the volume up and down keys, select restore to factory settings, and press the power button to confirm;

Warm reminder: Some models need to enter "yes" for secondary confirmation before restoring to factory settings. You can complete it according to the relevant prompts. .

d. After the factory settings are restored, the phone will return to the Recovery interface. At this time, please click to restart the device.

Warm reminder:

If you enter the activation interface after restarting, it is because you have turned on the Find My Phone function. Enter the correct Huawei account and password to enter the system normally. If you have forgotten the password of your Huawei account, please click Retrieve Password to try to retrieve it. If the previous Huawei account has been canceled (because once the Huawei account is canceled, all data will be deleted and cannot be restored), it will be impossible to log in to the Huawei account and use the phone again. It is recommended that you bring your purchase invoice to the Huawei Customer Service Center for processing.

If you are logged in to a Google account, you will be asked to verify your account password after a forced factory reset. Please enter the account password you logged in before to boot normally. If you forget your Google account password, please You follow the Forgot Password steps to recover your Google account details.

Related links are as follows: Repair service appointment service Huawei Customer Service Center repair spare parts price inquiry