On how to strengthen the informatization construction of grass-roots tax offices

In recent years, according to the requirements of strengthening scientific management, the tax system has vigorously promoted the informatization construction of tax management and achieved remarkable results, and actively promoted the centralized processing of information and data from county (city) bureaus to national bureaus, municipal bureaus to provincial bureaus. With the successful launch of comprehensive tax collection and management software in 2008, our bureau has gradually implemented online declaration and bank tax deduction, and implemented "one-household" storage management of taxpayer information, which is convenient for query and analysis and greatly improves work efficiency. The application of OA office platform has also made good progress, which has been widely used in the management of leave application, vehicle management, expenditure and document delivery, and all kinds of tax and office software are running smoothly.

Take Zhundong Tax Office as an example. This office is the grass-roots tax office of our bureau and undertakes 37% of our tax tasks. In 2009, the tax revenue of the general budget was 89 million. As of this month, 35.48 million yuan has been completed, including 28.36 million yuan in general budget, accounting for 32% of the annual tasks. Zhundong Tax Office has been equipped with five desktop office computers, 1 extranet computers, four printers and a 320G Samsung mobile hard disk since 2007. It is a grass-roots tax office with complete hardware facilities and good network environment, and its own computer application is also at a high level in our bureau. Through the informatization investigation of Zhundong Tax Office, it is found that although grass-roots tax offices can complete their work with good quality and quantity, the utilization rate of comprehensive tax collection and management software and other tax office software is low in the process of work, and there are many shortcomings in the operation and use of software, and there are still some problems to be solved urgently in the application of tax informatization.

First, the application of comprehensive collection and management software

At present, although the application of comprehensive collection and management software in grass-roots tax offices can meet daily work on the surface, the real core function of comprehensive collection and management software lies in collection and management and data query and analysis. At present, the modules we often use are far from meeting the requirements of the application of comprehensive collection and management software.

First of all, the most widely used modules for cadres and workers are collection management and invoice management, which can only meet the daily work of collection, invoice sale and cancellation. I know very little about the modules such as query and tax management commonly used in the comprehensive collection and management software, and some of them have never been used at all. These modules are powerful in daily management, data analysis, tax analysis and prediction, etc. They are not only accurate and timely in data source, but also easy to operate. Take the "one-account" collection and management account query in common queries as an example. It can not only reflect a taxpayer's tax registration information, but also accurately reflect the taxpayer's tax collection, quota verification and other information. This module is equivalent to the account used in traditional collection and management, which is more convenient and accurate. In daily management, a lot of unnecessary work is saved, which can greatly improve work efficiency. However, the functions of these modules have not been fully exerted in daily work. Many cadres are still accustomed to daily management in traditional ways such as manual bookkeeping and reading paper collection and management materials. Admittedly, this can also make the work run normally, but there are some deviations in work efficiency and accuracy. The general query module can better reflect the tax revenue of the whole hospital, the whole situation and even the whole state and province. For the tax office, you can always know the tax situation of this month or a certain period, provide accurate data reference for tax management, tax source analysis and tax forecast, make the management of foreign construction more convenient, and also save the tedious process of turning over paper foreign construction books.

Secondly, in the use of document circulation, it is widely used in grass-roots tax offices, basic industrial and commercial registration and invoice verification management. Common problems are missing files or returning wrong files. Many cadres pointed out that the use of official document circulation limits the time for administrators to go out for inspection and increases the links in the workflow. But what we should really realize is the practical effect of official document circulation on the division of responsibilities and the supervision of powers and responsibilities, which strengthens the supervision of the daily work of tax cadres and prevents dereliction of duty and abuse of power. Taking the approval of taxpayer quota as an example, through the management mode of official document circulation, the approval of a taxpayer quota must be signed by the director of the management office before it can take effect, which restricts the power of administrators in a sense and is also a process of mutual supervision and restriction. Therefore, all cadres and workers should improve their understanding of document circulation. This module is not only a workflow, but also a process of supervision and restraint in daily work.

Two, OA office platform and all kinds of tax software, office software applications and network security maintenance.

Through the investigation of grass-roots tax offices, the use of OA office platform in grass-roots tax offices is mainly limited to the modules of network hard disk file sending and receiving, consultation announcement notice, leave application management, etc., and public discussion areas and workflow are rarely used. The public discussion area is an open forum for the overall situation. All cadres and workers can put forward their own views and opinions in their work, and also publish some good articles or news for everyone to learn, which can provide a platform for everyone to communicate, but it is rarely used in daily life. Workflow is a powerful module, including administrative, personnel, financial and other work requirements for instructions. Compared with the grass-roots tax office, the more convenient process is the business request reply process, which can not only save time, but also get the reply from the relevant business departments in time and accurately, with SMS prompt function to remind you at any time. However, these simple and convenient modules are rarely used, and the traditional model still makes many cadres and workers unable to change their ways and dare not try to use the convenience brought by these modules. In tax software and office software, document processing and office application are widely used. All personnel can skillfully use these softwares that have been with you for many years. In terms of network security, grassroots tax offices have also installed Rising antivirus software according to the requirements of the Municipal Bureau, and can regularly kill and update viruses.

A careful analysis of the problems existing in the work of grass-roots tax offices and the opinions and suggestions put forward by cadres and workers makes us realize how to improve the function of all cadres and workers to explore and try the comprehensive collection and management software, so that the superior performance of the software can be displayed in daily work, so that cadres and workers can replace the traditional work mode with new information means, and workflow and internal forums can play a greater role in work communication. We need to think deeply and solve them, which requires us to put forward solutions to the problems found in time, provide more simple and understandable technical support for all cadres and workers, and make the overall work carry out efficiently and orderly.

Through the investigation of the informatization construction of grass-roots tax offices, in view of the above situation, we should strive to do the following work to solve the most urgent and practical problems of grass-roots tax offices:

First, we will continue to implement the supervision and inspection system formulated by the leaders in charge of informatization in each contract part at the beginning of the year, find out the shortcomings and put forward the direction of efforts, and all departments will discuss and improve each other on the problems arising in the work.

The second is to hold regular meetings of network administrators. Part-time network management will collect the problems existing in grass-roots tax offices and departments and put them forward at the regular meeting of network management. We should study and solve the problems in a unified way, and report the problems that cannot be solved to the State Council or ChinaSoft Company in time.

Third, all departments of the Municipal Bureau should strengthen contact with grass-roots tax offices, communicate, learn and discuss by telephone and OA business instructions, and transfer data to each other to understand the problems that have occurred at the grass-roots level in recent times so as to answer them in time.

Fourthly, gradually make grass-roots tax officials explore the functions of the comprehensive tax collection and management software in a simple way, so that everyone can appreciate the powerful functions of the software and the convenience and efficiency it brings to their work, and gradually replace the traditional manual office mode with information technology.

Fifth, all departments of the Municipal Bureau actively collect the opinions put forward by grassroots tax offices, strive to make more practical modules such as inquiry and workflow, and publish some latest technologies and learning articles more suitable for grassroots tax offices in the public discussion area.

Sixth, according to the actual situation, do a good job in global computer and software application training, and improve the application level and skills of all staff in computer operation, comprehensive collection and management software and various application software. Because there are some differences in the learning acceptance of the whole staff, it is necessary to formulate learning and training plans and training contents with different difficulties and needs according to the specific situation. Conduct separate study and training for this unit.

Seventh, strengthen network security, do a good job in computer network maintenance and antivirus software update, ensure smooth network and normal operation of all kinds of software, and do a good job in ensuring the smooth development of informatization.

Through the analysis of the informatization construction of Zhundong Taxation Office, in the popularization and application of tax application software, all departments of the Municipal Bureau should actively understand, actively respond to and summarize the experience and methods accumulated in practical application, make full use of the existing network resources, combine with the reality at the grass-roots level, be brave in practice, blaze new trails and actively promote the overall informatization construction. (Lian Tao, Information Section)