How to solve the problem of arbitrary deduction of mobile phone charges

Regarding the phenomenon of arbitrary deduction of mobile phone charges, one month has passed, and a lot of mobile phone charges have been spent, but I don't know where they have been spent. In view of this situation, it can be solved by the following method steps:

The first step is to close related business through customer service. Call the corresponding customer service hotline directly according to the type of mobile phone business, and ask the customer service staff to explain the details of the relevant services currently handled by their mobile phones, such as whether to open GPRS, color ring tones, mobile phone reading and other services, and then close the corresponding services according to their actual needs. (When closing the related business, the customer service staff will ask you to explain the owner's identity information. )

The second step is to close the related business through the online platform. Take China Mobile official website as an example, open the browser and go to the website: log in to China Mobile official website, and then enter the mobile phone number and service password to log in.

Step 3: After logging in, click "Service Status" in the "Fast Track" column on the left to view all the services currently opened on the mobile phone. If there are unnecessary services, you can cancel them through the current official website platform.

Method of canceling related business: move the mouse to "Business Handling" on the left side of the webpage, select the corresponding business in the expanded page, and then enter the customization and cancellation operation of related business.

Step 5: If you want to cancel the "Call Waiting" service, you can directly click "Call Waiting", click "Cancel Service" in the new window that appears, and click "OK" in the pop-up confirmation cancellation window to cancel the related service. At this point, your mobile phone will receive a message that the related service has been cancelled successfully.

Finally, in this way, we can see what services are arbitrary charges, and we can also cancel the arbitrary charges and successfully solve the problem of arbitrary charges in mobile phone services.