12329 is there a charge for provident fund inquiry?

12329 information service fee is exempted for provident fund inquiry.

12329 The housing provident fund hotline is a local fixed telephone number. To make a long distance call, you need to dial the long distance area code first. The communication fee standard shall be implemented according to the relevant regulations of the Ministry of Industry and Information Technology, and the information service fee shall be exempted. Its main purpose is to improve the efficiency and service level of housing provident fund management, enhance the transparency of housing provident fund management, strengthen social supervision, and earnestly safeguard the legitimate rights and interests of paid employees.

12329 The housing provident fund hotline mainly provides basic services such as business consultation, complaints and suggestions, return visits and investigations through artificial voice, and provides extended services such as business guidance, business inquiry and business acceptance through artificial voice and self-help voice according to local actual conditions. Improve the management efficiency and service level of provident fund.

Extended data

During the validity period of the telecommunication service agreement, the telecommunication business operator shall not terminate the provision of services without authorization. Without changing the agreement with the user, it is not allowed to cancel any service function or reduce the quality of service, increase the charging items or raise the charging standards without authorization, or change the charging method of telecom services agreed with the user without authorization. Except for users who violate relevant laws and regulations.

Inquire at the counter of the housing provident fund management center: employees bring their original ID cards when inquiring, and unit managers bring the original letter of introduction issued by unit managers and the original ID cards of employees and managers when inquiring; Customers need to bring the original ID cards and power of attorney of employees and customers when inquiring; Bring the information to the counter of the district provident fund management center.

To inquire (print) the historical details of provident fund deposit (more than one and a half years), employees must apply to the provident fund center (office, sub-center) with the original ID card, and they can receive the inquiry details after 5 working days.

References:

1 Baidu encyclopedia? 2329