After watching the movie, the mobile phone received a text message.

I'm very sorry, according to the situation you described, I suggest you:

1. Check whether the third-party software is newly downloaded and installed on the mobile phone. It is possible that the software is not compatible with the mobile phone, so it is recommended that you try to uninstall it (Settings-More-Application Manager-Select Downloaded-Uninstall);

2. If it can't return to normal, it is recommended that you back up your mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (Settings-Account-Reset-Restore the factory settings);

3. If the problem still exists, there may be something wrong with the mobile phone system software. It is recommended that you take the three-guarantee certificate of your mobile phone and send it to the nearest Samsung service center for testing. Please visit:/support/location/supportservice.do for the specific service center address. Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope I can help you and wish you a happy life!

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