Glasses are ready. Did you call?

In real life, whether this situation needs to be informed by telephone depends on the service process and regulations of the optical shop.

Some optical shops will take the initiative to call users to inform them of the time to pick up their glasses, or provide the service of sending glasses to their homes after the users have fitted them. This kind of service is generally considered as a part of the customer experience, and it is also a reflection of the business's responsibility to customers. However, not all optical shops will provide such services. Some optical shops may only inform users of the expected time to take glasses when they try them on.