Why isn't the videophone for making an appointment with relatives in prison on the 28th of this month displayed?

It takes 24 hours to pass the home video phone audit.

Depending on the appointment time of the home phone system, open the "National Service" app 5 minutes in advance to ensure the normal operation of the network. Make sure that the screen of the mobile phone is always on, and no other calls are allowed. The consequences of video call interruption caused by answering the phone or mobile phone failure shall be borne by relatives.

Related requirements

(1) Only the following family members can apply for video home phone: grandparents, grandparents, parents, children, grandchildren, brothers and sisters, wives, step-grandparents, step-parents, step-children, adoptive parents and adopted children.

(2) Conditions for the first application:

1. Relatives who apply for the first time, in addition to uploading their resident ID card in the system, also need to upload their household registration book (the same household registration book needs to submit the home page, prisoner page and applicant page; Relatives who are separated from households need to provide household registration pages or other materials that can prove kinship), marriage certificates and other valid documents that can prove their identity and the relationship between prisoners.