Short message platform solution

With the popularity of mobile phones and the acceleration of people's life rhythm, SMS is more and more widely used in improving service means and improving service efficiency and benefit. Compared with other industries, the application of SMS in the medical industry is not high, mainly because the entry threshold of the medical industry is relatively high, the hospital information system is complex, and the related business model is not clear. With the improvement of hospital service consciousness and means, as well as the interactive demand between many patients and hospitals, SMS, as a way of information transmission, has attracted the attention of hospitals and hospital information system providers for its outstanding advantages such as personalization, timeliness, cheapness, interaction and automatic processing.

Application of short message platform;

1. Send medical and physical examination result information;

For some medical and physical examination items, it will take some time to get the results. Sending this information through SMS can greatly save customers time. For example, when you receive "Your hepatitis B test result is negative, I wish you good health! [* * * Hospital] ",the customer does not need to go to the hospital to get the test results.

2, doctor's advice follow-up reminder:

Patients who need regular follow-up can be notified by SMS one day in advance. For example: "Dear patient, according to the time of your last visit, we remind you not to forget to come to our hospital for a follow-up visit tomorrow. Please take care of yourself for your health. * * * * Hospital ". This function can not only effectively remind patients to follow up and consolidate their health, but also convey the meaning of caring and touching patients. In addition, it can also improve the rate of hospital visits and help hospitals further improve their efficiency.

3, maternal and child health care reminder:

For pregnant women, newborns and young children, regular check-ups and injections are necessary. However, people may ignore it because they are busy or for other reasons. Using SMS can remind people to check it on time.

Step 4 advertise

Use SMS to launch some actions in send warm, release discount information on holidays, and increase popularity. The text message shows an example: "From now until May 3 1, XX Gynecology Hospital will launch the activity of turning pupae into butterflies in May, and you can get 500 coupons by making an appointment through the telephone network."

5. Notice of the meeting and related notices:

For doctors and nurses who are scattered around and in the state of examination, it is much more timely and efficient to inform them of meetings or convey urgent news, and it is also very convenient to use SMS compared with other notification methods. This is the most common SMS application in hospitals at present, which brings convenience and efficiency to hospital management.

6, employee birthday and holiday wishes:

On the birthday of medical staff and logistics staff, receiving messages of blessing from the hospital can make hospital staff feel the concern of the organization and improve centripetal force.

Precautions:

Sending short messages in groups may disturb the normal life of others, so it is best to send only concerned short messages such as notices and blessings to avoid arousing customers' resentment.