Joke Collection Website - Public benefit messages - Write an article about the feelings of banking service, about 250 words.
Write an article about the feelings of banking service, about 250 words.
In practical work, people often understand service as attitude, that is, good attitude = good service. In fact, service has a deeper connotation and is closely related to the implementation of rules and regulations.
Through several years of contact with ICBC cardholders, the author has the following feelings: rules and regulations are a model for regulating customer service, while service is to implement rules and regulations through effective and concrete means. The two are complementary, interdependent and indispensable.
First, analyze the four major state-owned banks.
ICBC: English abbreviation ICBC- loves to save money, and has a notoriously poor attitude. It is a trivial matter to cheat depositors often, and there are always quarrels with employees, so! Especially not recommended.
Agricultural Bank of China: The fee is relatively low, but there are many customers who do business every day. The staff are too busy, and people who are tired and busy will have a bad attitude.
CCB: The attitude of charging, business and service is moderate among the four major state-owned banks, which is not bad, but it is still not as good as the attitude of bank staff such as Shanghai Pudong Development Bank.
Bank of China: The service attitude of the above three banks is really much better, but sometimes the cost of off-site and inter-bank services will be higher.
So the service attitude of these four state-owned banks is the best!
Other banks, such as Shanghai Pudong Development Bank, are very good and satisfied with their attitudes and fees, but there are not many outlets. In contrast, the service attitude of Shanghai Pudong Development Bank is better than that of China Bank, and the counter staff are younger and more beautiful. China Merchants Bank is OK, but I feel that the service attitude of the staff of China Merchants Bank is not as good as that of Shanghai Pudong Development Bank.
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