12306 how to transfer to manual service?

12306 to manual service operation method is as follows:

Operating equipment: Huawei Glory X 10

Operating system: HarmonyOS system.

1. First dial 12306 with your mobile phone and select the dial.

2. At this time 12306 will play intelligent voice, telling you to pay attention to downloading the APP. You don't need to pay attention to it. Keep waiting.

3. Then we typed "Please press 1 for passenger transport and 2 for freight transport", and we chose to press 1.

4. Then the prompt will jump to play "Please press 1 for Internet ticket purchase, 2 for real-name registration system regulations and 0 for manual service". When you hear this, you can switch to manual service.

12306 customer service:

Customers can call 12306 customer service telephone, provide the customer service staff with the inquiry code and mobile phone number, and inquire about the business handling. You can also check the business handling status and cargo trajectory through the "I want to deliver" page of the freight e-commerce system of the Railway Bureau. When inquiring, just fill in the inquiry code and mobile phone number.