Why does the website show that I have collected it in my residential area but I did not receive the SMS notification?

The collection point does not have the function of sending text messages, and the mobile phone number is reserved incorrectly.

1. The collection point does not have the function of sending text messages. The reminder method is different. The local collection point does not have the SMS notification function, so I did not receive the SMS notification.

2. The mobile phone number is incorrectly reserved. The reserved number at the collection point was wrong, or I changed my mobile phone number and failed to update the information, resulting in not receiving the SMS notification.