Oppo a 1 1x device is locked. What if I forget my account number and password?

If your mobile phone is locked, the boot wizard prompts "Activate mobile phone", and this device has been locked by "Find mobile phone". Please enter the password of the account xxxxxxxx to activate the device. "You can refer to the following:

1. If you remember the password of your mobile phone account, you can use it to activate your mobile phone.

2. If you forget the password of your mobile phone account, but the mobile phone number is still in use, you can retrieve the password by SMS verification code or clicking the link.

3. If the password cannot be retrieved or the mobile phone number/email address has been deactivated, you can retrieve the password through account appeal.

4. If you still can't unlock your mobile phone through the above methods, you can only bring any one of the paper warranty card, purchase invoice, electronic order screenshot (the purchase records of second-hand platforms such as idle fish and transfer are not used as vouchers), "original color box+charger (both color box and charger are required)" and store sales voucher (store official seal is required) to the customer service center for brushing.

Tips:

① When activating the device, the device needs to be connected to an effective network, that is, a SIM card that can normally surf the Internet or connect to an effective Wi-Fi is inserted.

② The data will be lost because of the opportunity to brush the computer. Thank you for your understanding and support of mobile phone security ~

If your mobile phone is locked, prompt: "Good people, this mobile phone is very important to me. If you find this mobile phone, please contact the owner. Contact number: xxxxxxxxxxx! " This phenomenon is that your mobile phone is locked by the function of finding and locking the mobile phone, and you need to unlock it through the lock screen password to enter the mobile phone:

1. If your phone has a screen lock password before turning on the screen lock function, you can use the previous screen lock password to unlock the phone.

2. If your mobile phone has not set the screen lock password before turning on the mobile phone search function, you can unlock it with the 6-digit password set when turning on the screen lock (this password is only generated once and cannot be reset after it is generated).

3. If you forget the screen lock password, you need to bring any one of the paper warranty card, purchase invoice, electronic order screenshot (second-hand platform such as idle fish, transfer and other purchase records are not used as vouchers), original color box+charger (both color box and charger are required) and store sales voucher (store official seal is required) to the service center for brushing.

Tips:

Data will be lost when swiping the card. For the sake of mobile phone security, I hope you can understand ~

When you turn on your mobile phone, you are greeted with: "Your mobile phone has been locked, please enter the lock screen password to clear it."

Don't worry, just enter your 6-digit password to unlock it. The digital screen lock password set when locking the phone can be used all the time.

If you forget your password, don't worry, please take any of the following shopping coupons with you:

① Original mobile phone box+charger

② Screenshot of electronic orders (except the second-hand purchase records of second-hand platforms such as idle fish and transfer).

③ Paper warranty card

④ Purchase invoice

⑤ Store sales certificate stamped with the official seal of the store.

Going to the service center to brush the phone will cause the data in the mobile phone to be emptied. We try our best to protect your equipment and privacy. We understand your feelings and appreciate your understanding.

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