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How do enterprises interact with users through SMS WeChat official account?

There are three ways to interact with users!

1. Interactive content

(1) graphic content

Graphic content is a way for enterprises to export dry goods value and marketing activities to users through official WeChat accounts.

(2) Voice content

Interacting with users in the form of voice is more used in social scenes. This way to communicate with users is instant and convenient.

(3) Short video content

More content will be promoted through the official WeChat account, mainly in the form of corporate videos and product brand introductions.

2. Interactive channels

(1) SMS

As one of the ways to interact with users, SMS push is generally used for promotion activities to activate users to place orders or repurchase.

(2) community

Community is one of the important channels for interactive active users. First of all, users can accumulate their knowledge about the enterprise; Second, they can spread information activities through the community; Third, they can multiply users' fission.

(3) WeChat official account

WeChat official account is a self-media platform through interactive communication, which can output information to users through graphics and videos.

3. Data feedback after interaction

In the process of interacting with users, we will receive some data feedback from users.

Such as experience, service, cost performance, etc. We can dig deep into users' needs and create better service scenarios according to the data fed back by users.