Supermarket training report

With the improvement of people's own quality, more and more affairs will use reports, and reports have become a new industry. You can refer to the model essay before writing. The following is my supermarket training report, I hope it will help you.

Supermarket Training Report 1 Life is a process of constant trial, summary and innovation. After three weeks of internship in the school's navigation supermarket, I realized that many seemingly simple things are actually far from our imagination. The management of small supermarkets, including business strategy, business direction, business objectives, business purposes, etc. It is worth exploring and learning.

First, the purpose of internship

Because of the professional requirements of our major-economic information management, at the same time, after all, because at school, there are few opportunities to contact the society. In order to increase our experience, knowledge and experience, the school requires us to practice in the student supermarket.

Second, intern: xx

Third, the internship time

No 12, February xx-October 4th xx/kloc-0.

Fourth, the internship location

Qi Hang supermarket

Verb (abbreviation of verb) internship unit and department

Operation department, purchasing department, storage department, network information analysis and release.

Sixth, internship experience

1, do things absolutely cleanly, and be careful at the same time.

When I was in the operation department, my position was cashier. On the cashier's first night, when there are few people, I always quietly read the cashier cheat sheet made the day before. I saw it clearly, but I was still too nervous to make a mistake when I actually checked out. After class, students flocked to the supermarket, and soon there was a long queue in front of the checkout counter. I was really slow, afraid of being nervous, afraid of getting the wrong change, afraid of too many mistakes in cashier operation, afraid of keeping customers waiting for too long, so the first night, I was afraid to look up and see a row of staring eyes.

The cashier work in the next few days has gradually become familiar, and it will not be as hectic as the first night. But this week's cashier work in the sales department made me gain the most: first, the cashier's work is not as simple as we usually see, everything is difficult at the beginning, and the key is that practice makes perfect; Secondly, we should do things neatly, with quick hands and feet, and at the same time, we should turn our brains quickly, be polite and kind to our customers, so as to meet their service quality needs; Finally, be careful when registering, because money is involved, so your mind should be more delicate than usual. The cashier operation must not go wrong. Pay attention to whether the amount returned corresponds to the change, so as to prevent the occurrence of wrong change or wrong change.

2. if there is no goods to ship, find something to do.

Because the operation department in the supermarket implements the morning and evening shift system, I work as a cashier in the early shift and go back to the supermarket as a clerk or tally clerk after work to learn other operation requirements of the operation department. I think all members of the operation department should know how to load the goods. No matter what position you are. Loading goods is one of the most basic operation practices of the operation department. The so-called "pretend" is what we often say. In layman's terms, it is "replenishment". When the goods on the shelves were bought by customers, the shelves were empty, so we had to take the same products from the warehouse to fill the original seats. If there are many customers in the supermarket, you can't just replenish the goods, but watch it. Of course, it is not always available. When the goods on the shelves are full, it will be bad if there are no customers walking up and down the aisle and being seen by the manager. I feel like I have nothing to do and I'm wasting my time. Although we only practice, everything is carried out in accordance with the formal working system, so our identity in the supermarket is employees, teachers are managers and supervisors. Therefore, when the goods are fully supplemented and there are not many customers, we should find something to do: clean the shelves. There will be some dust after the shelves are not wiped for a period of time. When customers see a dusty product and feel that it is very old, they will naturally not buy it. This not only left a bad impression on customers, but also hindered the sales of goods. No one wants our things to be unsalable. In fact, there is another advantage of cleaning the shelf: you can sit down! That's good. Supermarkets generally don't allow salespeople to sit down. Who can last that long? Therefore, when there are no customers and no replenishment, you can clean the shelves.

Learn to buy and learn how to buy more goods with less money.

After the internship in the operation department, we came to the purchasing department. What the purchasing department needs to learn is the whole purchasing process, which mainly includes the following steps: first, draw up the purchasing plan; Second, negotiate with suppliers; Third, submit the negotiation results to the leaders for approval; Fourth, sign a contract after examination and approval, and file relevant information; Fifth, assist stores to place orders; Sixth, track the sales of goods. In the internship position, I have been exposed to two aspects: communicating with suppliers and submitting the communication results to the supervisor for approval. "Good quality and low price" is the essence of procurement. Through negotiations with suppliers, we will try our best to purchase more low-priced and high-quality goods for supermarkets and better serve students. The operation and practice of this process need to seriously accumulate experience, improve working methods and skills, so as to achieve better quality and lower price, thus reducing our procurement costs.

4, warehousing management should be clear, warehousing work should be done well.

The storage department is the department with the most complicated task. There is a lot of work in warehousing. The contents we study mainly include receiving goods, filing and warehousing goods, pricing goods, paying attention to the storage and classification of inventory goods and so on.

In the process of receiving goods, suppliers transport goods into the supermarket, and we should learn how to check orders to see if our purchase orders are consistent with the goods received; We learn to count and check the shelf life and production date. For the goods whose production date has passed a quarter of the shelf life, we reconsider whether to continue receiving the goods or reject them directly. This is based on our commercial interests and food safety.

Filing and storing the received goods is a simple and complicated job. We need to sample all the goods we receive and put them in storage, and check whether the prices of the goods we purchase are rising or falling, and then adjust the prices of the goods whose purchase prices have changed according to the gross profit margin. In addition, we also need to keep the newly purchased quantity of the goods and verify the inspection materials before the goods are put into storage.

In the inventory management of the warehouse department, according to the nature of different items, the storage of items is different, and different types of items have different storage methods and storage locations. At the same time, different goods are placed according to the geographical conditions of the warehouse, which makes the goods orderly and easy to find, and is also conducive to the convenience of goods leaving the warehouse.

5. Market research should be detailed and data analysis should be practical.

Finally, our market research and data analysis. In the arranged market survey, we have two surveys, namely, commodity variety adjustment survey and business intelligence survey.

In the investigation of commodity variety adjustment, we designed a questionnaire and conducted a sampling survey on more than 10,000 freshmen and sophomores in Nanhai Campus of our school, to find out the satisfaction of our students with the demand, price and service attitude of Qi Hang supermarkets, as well as their opinions and suggestions on the placement of supermarkets' commodities, and then analyze the collected data and write an analysis report, so as to provide powerful data for supermarkets to adjust their commodities and improve the irrationality of supermarkets.

In the business intelligence survey, we went to other supermarkets to see the prices, so as to compare them with those of our supermarkets and find out the problems in the pricing of our supermarkets. Supermarket is a business place, which is related to our interests. It is understandable that different business entities have price wars in different places.

We call ourselves "spies" who go to other supermarkets to see prices. As for being a "spy", I summed up an experience: pretend to be a customer who buys things, like! Ordinary supermarkets don't doubt real customers. The most important thing is: you can't copy the price with a pen. Copying the price with a pen will not only attract the attention and suspicion of the staff of this supermarket (such as the store manager, shop assistant and tally clerk), but also the supermarkets are generally equipped with surveillance cameras, which are really a family statement. Assuming that our mobile phone has a recording function, we can secretly record the name and price of the goods, and then play the recording when we go back to continue the investigation. After listening to it, we can know the pricing of the goods in the other supermarket. This method is fast, convenient and effective, and can prevent the respondents from grasping the handle. Although it will take some time to listen to the investigation report again when you come back, on the whole, it is really a good method. Through the investigation report of business intelligence, the collected data are analyzed, compared and summarized to find out the shortcomings of our navigation supermarket, and the prices of some commodities are adjusted to make the operation of navigation supermarket more perfect, more acceptable to students and better serve them.

Seven, internship suggestions

The three-week internship really passed quickly. After the internship, I don't have any bad opinions about Qi Hang Supermarket, but I still have some suggestions about the operation of Qi Hang Supermarket.

1, I think Qi Hang Supermarket should consider moving its business location to the former Kowloon Supermarket. Or, open a sub-supermarket in the former Kowloon supermarket. First of all, I think the current geographical location of Qi Hang Supermarket is not conducive to students on some dormitory floors to buy goods, and the entrance and exit of Qi Hang Supermarket is indeed not conducive to students' shopping. Due to the import and export problems, the procedure of storing packages has become complicated. The restrictions on access to supermarkets have really attracted many students' dissatisfaction and complaints. Even because of this, students don't go shopping in the supermarket, but prefer to go shopping elsewhere. To solve these problems, Qi Hang supermarkets should really reconsider the inconvenience of their geographical location and consider solutions.

2. Qi Hang supermarkets should really set up a better commodity storage system. There are still some unreasonable places in the placement of goods in supermarkets. For example, many students don't know where to put the battery, or buy breakfast bread so close to the exit, but they are forced to make a detour to enter, store, buy breakfast and exit, and then turn back to the entrance to get their bags, which will take more time. So I think the placement and storage of goods really need to be seriously reconsidered.

Eight, internship mood

Through the internship in Qi Hang supermarket, I understand that there are helplessness and difficulties behind many things. I really didn't know that rice was expensive if it wasn't in my charge. We really have to think about different problems from different places, learn to put ourselves in their shoes and come up with different ways to solve different problems.

Supermarket Training Report 2 I. Internship Purpose

Try the taste of doing business and increase your experience. Because I am a science student, I need to have more experience, more experience. After all, at school, there are few opportunities to get in touch with society. Make good use of this holiday in summer vacation and do a good job.

Second, the internship time: xx7.18—8.20 years in xx.

Third, the internship location: xx supermarket

Four. Internship unit and department: xx Group

Verb (abbreviation of verb) practical content

It is because of this environment that I made up my mind to participate in social practice in the summer vacation. I want to see if I can survive in a bad environment by relying on my own hands and brain. At the same time, I also want to learn more about the society, increase my knowledge in practice, exercise my talents, cultivate my ability to cope with emergencies, and more importantly, test whether what I have learned can be used by the society and whether my ability can be recognized by the society. I want to find out my own shortcomings and gaps through social practice. Due to family economic reasons, I can't play and rest at home in summer vacation like most of my classmates. I must consider the living expenses for next semester. I have been working in a supermarket since the summer vacation when I graduated from high school. Because my performance is not bad and my boss likes me better, he naturally promised me to work in his supermarket this summer vacation. Before the holiday, I called the supermarket and asked the boss if he wanted me to work in their supermarket. The boss readily promised and wanted me to work very much. Of course I'm happy! Cut short the nonsense and return to one's muttons. Before I went to work in the supermarket that year, one of my elders told me: Do more things at work and talk less! Simple as it is, it is not easy to do. As the saying goes: it is easy to be a bad person, but difficult to be a good person! As long as you do a bad thing, in the eyes of others, this person is a bad person! If you want to change your image in the eyes of others, you have to do countless good things, but you may not be able to change it. It is not a simple thing to lose a good image in the minds of many colleagues and cadres from the beginning!

Therefore, I personally put forward the following points:

1, I will never violate the rules of the supermarket.

As the saying goes: national laws, family rules. Nature, as a unit, also has corresponding regulations. Our supermarket has made many rules, such as: no posting, no chatting, no cell phone and so on. The so-called can't string posts, is can't leave without authorization. Each tallyman has his own post on each shelf. For example, if I am from a department store, I can't just go to food, and people who eat food can't just go to our department store. The food side is relatively large, divided into three parts: drinks and freezers, biscuits and snacks. Why can't you just string posts? In fact, in our country, customers are not as high-quality as citizens in big cities, and customers often steal things. If we leave our posts casually, then no one will look at the shelves here and things will be easily lost! Similarly, "no gossiping" is similar to this truth. For example, international tallymen chat together when they have nothing to do, and no one looks at the goods. If things are less, it is also a loss! Also, "you can't bring your mobile phone", which seems harsh, actually has its reasons. In the past, colleagues in the supermarket texted each other at work, but they didn't go to work seriously and no one looked at the goods. So later, the manager stipulated: no cell phones! You can bring your mobile phone to work, but you should leave it in the office. Everyone still understands this rule. After all, going to work should look like going to work, and the revenue of the supermarket is closely related to its own income. Of course, there are many rules, such as: no smoking at work, no sitting down and so on. I can basically abide by all the rules consciously. In my opinion, these are the most basic, of course, we must abide by them.

No matter who you are, you can be on call.

Being a tallyman in a supermarket is sometimes very busy. Especially Monday, Tuesday and Wednesday, these three days are checkout days, and many suppliers deliver goods in these days and then check out by the way. Sometimes several suppliers deliver goods one after another. At this time, it is busy, and many goods are unloaded at the receiving place. Only a few people are busy at the reception desk. It is necessary to inspect the goods and ship them away. So, they need help. I'm new here, so of course I can't stay and watch. In order to behave better, I always take the initiative to run over and separate the goods at each counter, send them to each shelf and unload them. It's nothing if it's an ordinary commodity, but sometimes some merchants send drinks, soy sauce, cooking oil and other commodities, which are very heavy. A box is full of several bottles! It's very heavy. We buy hundreds of boxes of drinks and dozens of boxes of oil in the supermarket, and it's very tiring every time we unload! Sometimes when I go to bed in the morning, my arms are sore and I'm tired all over! I can't help it Who let me be new here? Therefore, no matter how tired I am, I will be very active and take the initiative to help. As a result, I was positive in the eyes of my colleagues and left a good image for them in front of the cadres!

If there is no goods to deliver, find something to do.

The so-called "pretend" is what we often say. In layman's terms, it is "replenishment". All the goods on the shelves were bought by customers, so the shelves were empty. Are you still selling things? That won't do. We must bring the same products from the warehouse to fill the original seats. If there are many customers in the supermarket, you can't just replenish the goods, but watch it. Of course, it is not always available. Sometimes, when the goods on the shelves are full, there is nothing to do. Just stand in one place and stare at the shelves in a daze, or wander back and forth? Of course not! If there are no customers, no goods to make up, walking around in the corridor and being seen by the manager is not good. I feel like I have nothing to do and I'm wasting my time! After all, he is the boss of a private enterprise and won't keep some idle people. The boss hired you to create wealth for him, not to support you. So, I should find something to do: clean the bookshelf. There will be some dust after the shelves are not wiped for a period of time. When customers see a dusty product and feel that it is very old, they will naturally not buy it. This not only left a bad image for customers, but also hindered the sales of goods. No one wants our things to be unsalable. In fact, there is another advantage of cleaning the shelf: you can sit down! That's good. You can't sit down in the supermarket. Who can last that long? Therefore, when there are no customers and no replenishment, you can clean the shelves. It is with the above points that my performance in the supermarket is not bad. I also learned a lot from working in the supermarket. Now there are more and more supermarkets in our town. In order to attract more customers, a price war naturally started. Sometimes, we can see employees from other supermarkets come to see the price. We are sometimes arranged by the manager to go to other supermarkets to see the prices. For being a "spy", I also summed up an experience: pretend to be a customer who buys things, like! Ordinary supermarkets don't doubt real customers. The most important thing is: you can't copy the price with a pen! There are supermarket employees here to copy the price with pens! Naturally, our manager invited us to the office for tea. On the other hand, the vicious competition of businesses is absolutely beneficial to consumers, but as operators, we don't want to see it! If the price is low, the profit will naturally be less. Our salary and bonus are directly related to this profit! Generally speaking, working in a supermarket is definitely rewarding. I entered the society in advance, learned about the society in advance, and learned about the society in advance, so that I can take less detours in the society in the future. What's more, I got more than 1000 salary in two months during the summer vacation. This 1000 yuan is not much, but is it worth learning? Is it better than watching TV and surfing the Internet at home every day? Then, my social practice began with finding a job. I wore big leather shoes and my green felt hat, and rode my second-hand bike with hope and longing, and started my job-hunting journey. At first, I had high expectations for my craft, and I didn't do it without a monthly salary of 2000. After hard job hunting, many places give priority to work experience. When you hear that I am inexperienced, just say to me, "Well, go back and wait for news, and I will tell you if necessary." After many failed interviews, I summed up the reasons for my failure. There are two main reasons. On the one hand, my eyes are low and my hands are high, and my own quality has not reached a certain level. On the other hand, I didn't give myself a good position and find my own position. Summarize the lessons of previous failures and put yourself in the right position. As long as there is work and food, it is just a social practice to do anything. So I found a restaurant. The boss thought I was big and strong, so he asked me to be a vegetable delivery man. The next day, I started my summer social practice life. At the beginning, my mind was extremely unbalanced. I thought I had read so many books since I was a child, and my family spent so much money to train me to grow up, but now I can only serve dishes. Rui is also a student union cadre at school and has a little social ability. The psychological apprentice was a little frustrated. The foreman of the food department was a primary school student, and he also told me what to do. It's really uncomfortable. However, people always have to adapt to their bottom-up environment. I don't want to start without it. No, I have to stick to it. If you want to make your work easier in your own working environment, you must first have a good relationship with your leading colleagues. So I had to avoid it for a while. Get familiar with your working environment as soon as possible. During the break, I also take the initiative to consult our leaders and colleagues and learn with an open mind. I remember the foreman said to me: "I don't look at a person's diploma, the key is to see whether he is diligent and practical." I know you are an ambitious college student and want to do great things, but you must never underestimate doing small things. Great things are accumulated by small things, and the ability to do great things is also accumulating. " You can't make a speech without accumulating steps. "He pointed out many mistakes and shortcomings in my work for me, and I always humbly asked the foreman for advice.

Sixth, the actual harvest:

1, service attitude is very important.

As a service industry, customers are God, and a good service attitude is necessary. In order to get more profits, we must increase sales. This requires us to think what customers think, be anxious about what customers are anxious about, improve service quality, be polite and civilized in language, be warm and considerate in hospitality, and try our best to meet customers' requirements.

2. Innovation injects new vitality.

Innovation is a popular word, and business needs innovation. Provide different products according to different levels of consumers. Last year's commodities were much less than this year's, especially pork, fruits and vegetables. These new year goods were not available last year. Probably to keep up with RT Mart, a supermarket giant in Zhangjiagang.

Honesty is the foundation of success.

The purpose of Shagang Supermarket is a couplet: Your presence is my greatest honor. Bottom line: Your satisfaction is my greatest wish. Horizontal recognition: integrity is the foundation. Honesty is undoubtedly the survival of business people. If there is no integrity, it will go bankrupt sooner or later. Honesty, my understanding is that people must be honest and sincere if they want to get a good reputation.

Seven. Practice summary Through more than a month's practice, I have increased my knowledge, learned a lot about being a man, and made me more aware of my own shortcomings and shortcomings. Therefore, I will be strict with myself in my future study and life, improve my quality and strive to learn my professional skills well.

Postscript: For us college students who are eager to find jobs, keep in mind a few things that will help us get on the job smoothly.

1. Check intermediary qualification. Before entrusting an intermediary agency to introduce, we must first check whether there is a business license issued by the Industrial and Commercial Bureau and the original employment introduction license issued by the labor department, and whether the office address is consistent with the certificate; At the same time, we can also judge whether the intermediary is credible from whether the company's signboard is eye-catching, whether the office equipment is complete and the working status of the office staff.

Don't save money easily. Don't give money to the intermediary or employer easily, consult the situation before paying. Most of the units eager to collect money are "black enterprises". In addition, we can also judge the credibility of the position from the intermediary advertisement. The more "perennial recruitment" and "high-paying urgent employment" positions, the more cautious you should be, and don't pay money easily when applying.

3. sign the contract. Successful candidates should sign labor contracts with part-time units to determine their rights and interests in writing. Part-time jobs for college students during holidays belong to short-term jobs. The most important thing in the contract is to agree on specific working hours, determine the amount of wages, and the time and method of wage payment. Please refer to the labor contract for specific terms.

4. Don't trust the roadside recruitment information (advertisements).

5. Reject the temptation of high salary. There is no pie in the sky and there is no free lunch in the world. Although high salary is very attractive, you should know your own conditions and specialties to see if you can create good benefits for the employer and whether you are worthy of "high salary". If the answer is no, I have to put a few more question marks in my mind: Why did they hire me? If you have more brains, you are less likely to be cheated. Summarizing my social practice during this period, although it is the first social practice, I think it is a successful, useful and beneficial social practice, which is of great help to my future study. Remember: don't complain about how dark this society is and where people are wrong. Because this society will not change because of your complaints. Only adapt to this society!

Supermarket Training Report 3- Training Purpose

Through this training in commodity circulation, I learned and became familiar with the logistics, warehousing, marketing and management of supermarkets. Combine computer, marketing channel management, database, logistics, marketing, economic management and other theoretical knowledge with practice, test in practice, and improve your professional ability and skills.

Second, the training time and training place

Training time: June XX 1 1 day-June XX 15.

Training place: xx supermarket management building.

III. Main contents of training

(a) everyone's training introduction:

Renren Le Chain Business Group Co., Ltd. was established in April 1996. In XX, it entered the forefront of large-scale chain commercial enterprises in Guangdong Province, jumped to the top 100 chain stores in China 18 in XX, and entered the top 500 Chinese enterprises. By February of XX, Renrenle had operated 8 1 stores, signed more than 100 stores and employed more than18,000 people. In XX, 65438+1October 13 was successfully listed in Shenzhen.

(B) the specific process of training

In June 1 1, on the first day, we conducted a mobilization trip in the classroom of the Economic Management Building, and divided into groups to explain the time schedule of this training. On June 12, we took the school bus to Renrenle Supermarket in Shiqiaopu. The teacher led us, and then two people were arranged in the supermarket to show us the overall situation of the supermarket. We are familiar with the logistics, store display and storage of supermarkets. On June 13, we searched for information about Renren Le Supermarket in f404, and the team members searched for relevant sections respectively. On June 14, we summarized the information we found, then sorted out some photos taken in Renrenle Supermarket and made a ppt, which made the best preparation for the last day's speech. On June 15, we made a summary report, and the students in the class explained the learning and experience of this training in groups, and finally the training ended perfectly.

IV. Training Summary and Suggestions

(1) Summary of training work

During this week's training time, I got a relative understanding and familiarity with supermarket logistics, marketing, warehousing and management from the confused situation of supermarket logistics and marketing, from the most basic acceptance of suppliers' goods to the practice of improving the work of the receiving department in cooperation with the head office. Some understandings and experiences are summarized as follows:

(1) Supermarket warehousing is a university question. For example, it is necessary to maintain a certain inventory of goods to ensure that there will be no shortage in the store, but also to prevent excessive inventory from increasing the pressure on the warehouse or causing a backlog of goods, which will increase the occurrence of expired goods due to untimely discovery, increase the loss rate of the company and increase the operating costs and losses of the company. However, there are some safety problems in the storage of Renrenle supermarket, because the shelves in their supermarket are relatively high and it is not convenient to pick up the goods.

(3) All the departments in the supermarket are core departments. Through clear division of labor and coordination, all departments can provide customers with quality services and perfect shopping environment experience, and ultimately improve the turnover of supermarkets. The ultimate income of the retail industry comes from turnover, which is also the material guarantee for enjoying the shopping environment. And the quality of each department ultimately affects the quality of supermarket sales. For example, the goods must first pass the acceptance of the receiving department, and the goods with good quality are accepted. According to the bar code and other related information, they are entered into the system to provide relevant information for finance and cashier. Secondly, the goods are put on the shelves by the commodity department according to the relevant knowledge and regulations, and at the same time, the hygiene of the shopping mall is guaranteed and a comfortable shopping environment is provided. The management and control department is responsible for inspecting the goods to prevent problems with the quality or price tag of the goods. According to the overall arrangement of the store, the promotion department holds some promotional activities to guide the passenger flow. When customers buy goods, it is the job of the cashier department at this time.

(B) Graduation training experience and gains

The gain of relevant knowledge is that you are not familiar with supermarket logistics, warehousing, marketing and management. And I am familiar with these related knowledge. And further study and strengthen related knowledge, such as database, management, logistics, computer, financial accounting, marketing channel management and so on.

Clear sense of purpose in life Through this training, I have also improved in other aspects, such as communication, eloquence, doing things and psychology. But the biggest gain is that I have clearly realized my strengths and weaknesses, and how to plan my time, work and life so that many of my goals become clear.

Personally, I think this teamwork is very important. No matter what we do, as long as it is related to the work of the team, it must be the efforts of each of our members. I think we have been very successful this time. The "Four" team has done a good job, and I hope to cooperate well to complete various tasks in the future.