How to back up vivo phone data through cloud services

Backup to cloud service method:

Entrance 1: Desktop cloud service APP

Entrance 2: Slide down a blank space on the desktop to bring up the global search>Search for "Cloud Service" ”

Entrance 3: Desktop Settings>System Management>Backup and Reset>Backup Data

A. Device Cloud Backup

Manual Backup Path: (Desktop) Cloud service > Device cloud backup > Backup data type > Select the backup data type > Return to the previous page (Device cloud backup) > Back up now and wait for the backup to complete.

Automatic cloud backup: When turned on, the device will be backed up every 7 days when it is charging, connected to WLAN and locked.

Note:

1. A device only retains the latest backup data. After each backup is successful, the old backup data saved in the cloud will be overwritten.

2. Device cloud backup can back up system data (including desktop layout, alarm clock, and some setting options), call records, text messages, and applications (only the installation package is backed up, excluding data generated by applications).

3. The free cloud service space size is 5GB (the paid VIP space size is available in 50GB, 200GB, 1024GB, and 2048GB packages)

Data recovery after device cloud backup: (Desktop) Cloud Service > Device Cloud Backup > Backup Management and Data Recovery > Select "Restore" behind the backup data > Start recovery and wait for completion.

B. Data synchronization: After turning it on, the cloud and local data will remain consistent. If synchronization is enabled on multiple devices, the data between multiple devices will also remain consistent. Data synchronization supports data synchronization such as photo albums, contacts, Atomic Notes, schedules, browser collections, blacklists, WLAN, and Bluetooth.

C. My cloud disk: The cloud disk supports various files such as photos, videos, music, documents, WeChat files, QQ files, software installation packages, compressed packages, etc.

Upload path: (Desktop) Cloud Service>My Cloud Disk>+ sign in the lower right corner>Select Upload File>Upload and wait for the upload to complete.

Download path: (Desktop) Cloud Service>My Cloud Disk>Long press to select the file>Download and wait for the download to complete.

D. How to manage cloud service space?

Use a computer to log in to the cloud service official website: web link to manage cloud service data.

Special reminder:

①? There may be situations where some data is not supported. Please check the backup details and prompts to confirm whether the data is backed up successfully to avoid data loss;

② If the data backup is unsuccessful, it is recommended to try other backup methods, such as cloud backup supported by the application itself; WeChat data can be backed up using WeChat on the computer (the official guidance path for WeChat chat backup: WeChat > ??Me > Settings > Help with Feedback > Chat > ??Chat History > How to Backup Chat History).

Other backup methods:

1. To back up to a computer (use mutual transfer), please click the web link

2. To back up to another device (use " "Mutual transfer" one-click switch) Please click on the web link

For more questions, you can enter vivo's official website - My - Online Customer Service - Enter manually and consult online customer service for feedback.