How to send a message by Didi taxi? Is there any travel problem?

1. Open the Didi taxi App, enter the "My" page, and click "Help and Customer Service".

2. On the Help and Customer Service page, select Travel Questions.

3. On the "Travel Issues" page, select the specific issues you encounter, such as "Travel Expense Issues" and "Travel Cancellation Issues".

4. On the question page, you can choose "Online Customer Service" or "Message Feedback" to contact Didi Customer Service. If you choose "Online Customer Service", you can communicate directly with the customer service staff online; If you choose "message feedback", you need to fill in relevant information and describe your problems. The customer service staff will reply to you as soon as possible after receiving your message.